Security Guard Customer Service
Resume:
Samuel Haile
Edmonton, AB,
*************@*****.***
Professional Summar
Dedicated and vigilant Security Guard with 4 years of experience ensuring safety and security in various settings. Skilled in surveillance, access control, conflict resolution, and emergency response. Strong ability to remain calm under pressure and work effectively both independently and as part of a team. Holds a valid Alberta Security Guard License and First Aid/CPR certification.
Key Skills
• Surveillance & Monitoring
• Access Control & Patrols
• Incident Reporting
• Emergency Response
• Conflict Resolution
• Customer Service
• Communication & Teamwork
Work Experience
Security Guard
Best guard Security – Edmonton, AB Jan 2024 – Feb 2025
• Monitor and patrol premises to prevent theft, violence, and unauthorized access.
• Enforce security policies and procedures while ensuring safety for employees and visitors.
• Respond promptly to alarms and emergency situations.
• Maintain detailed incident reports and daily activity logs. Security Officer
Sila Security – Adiss Ababa, Ethiopia Jan 2020 – Dec 2023
• Conducted routine inspections of buildings, equipment, and access points.
• Assisted in managing crowd control and conflict resolution in high-traffic areas.
• Provided exceptional customer service by assisting visitors and addressing inquiries. Education & Certifications
• Security Guard Training Certificate
• First Aid & CPR Certification
Contact this candidate