Customer Service Receiving Clerk

GO

GABRIEL OROZCO

**********@*****.*** 661-***-**** Arvin, CA 93203

Hardworking and reliable with strong ability in office administration and shipping/receiving. Highly organized, proactive and punctual with team-oriented mentality.

People skills

Microsoft Office

Customer service

Reliable & trustworthy

Critical thinker

Good work ethic

Organizational skills

Multitasking

Problem resolution

Active listening

Communication

Basic math

Team building

Fluent in Spanish

Kern Ridge Growers Arvin, CA

Shipping and Receiving Clerk

09/2001 - 09/2022

Checked customer orders, labeling and documentation prior to shipment to avoid delays.

Directed warehouse team in stocking merchandise, pulling orders and setting up loads.

Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.

Prepared packages for shipping and determined most economical shipping methods.

Checked items to be shipped against work orders to confirm correct quantities, destination and routing.

Identified order discrepancies and damaged items and notified supervisor. Organized deliveries by sorting and stocking receivables Maintained inventory of shipping materials and supplies. Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.

Contacted transport companies and suppliers to expedite, trace, or return shipments.

Contacted vendors for information on inbound or outbound shipments. Monitored merchandise received and shipped from facility in computer system.

Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments. Coached new staff preparing outgoing and receiving incoming shipments. Prepared documentation to track and report on damaged or missing items. Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.

Obtained required documentation to process shipments and support Summary

Skills

Experience

movement.

Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.

Maintained work areas and kept organized.

Documented damaged, inaccurate or missing products and reported to management.

Arvin High School Arvin, CA

High School Diploma

06/1996

Education and Training

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