Customer Service Client Relationship
Resume:
Nadia Zia
Corona, CA ****3
************@*****.***
Skills
Customer Service, Client Relationship, Cash Flow Management and Handling, Team Training and Development, Scheduling, Interpersonal Communication, Fluent in English, Urdu, Punjabi,Hindi, Leadership, Decision Making, Adaptability, Outbound and Inbound Calls, Stability, Goal-Oriented Experience
06-2023 - Current
New Living Options, Corona, CA - Direct Care Provider
● Activities of daily living: Assisting with tasks like dressing, bathing,eating,and using the toilet.
● Medication Management: Setting reminders, filling prescriptions, and helping with treatments.
● Advocacy: Working to help people access resources and opportunities in the community, and to customize job duties.
● Emotional Support: Providing a supportive environment that fosters emotional well-being.
● Monitoring: Observing and reporting changes in the client’s condition.
● Safety and Community EngagementL
● 05-2006 to 01/2023
California Check Cashing Stores LLC. - Store Manager
● Customer Service: Providing excellent customer service and resolving customer issues
● Cash Handling: Receiving and giving money, including balancing cash drawers daily, Vault management.
● Manager/Teller Operations: Processing customer transactions accurately and efficiently.
● Branch Manager Operations, Marketing, Train tellers, Scheduling, Tracking and Reporting, Managing daily paperwork. Responsible for overseeing the day to day operations of tellers. 2
Education
River City Senior High School, West Sacramento, CA 1990 - High School Diploma
John Jay Beauty College, Kenner, LA
1994 - Cosmetology License
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