Front Office Manager

Contacts

*** ***** *** *****, *******, GA ***** 843-***-****

Career Objective

I am a passionate and highly motivated team player seeking employment in a sales or customer service setting. Experience

Office Manager 2015 – Present

(For Multi-Doctor Cosmetic, Family and TMJ Specialty practice) Elizabeth Caughey DDS Atlanta GA

• All aspects of front office management.

• Highly successful in treatment plan presentation and acceptance.

• Consistent account collection percentage of 100%.

• Excellent in building trust and rapport during the first phone call, which leads to a high rate of new patient scheduling.

• Medical claim and dental claim pre authorizations and processing. Front Office Patient and Insurance Coordinator 2013 –2015

(For a Cosmetic, Implant and General Orthodontic practice) Kim Henry DMD Hapeville, GA

• Responsible for all insurance verification and benefit breakdown prior to each appointment.

• Responsible for insurance aging reports, collections, scheduling, and treatment planning and treatment plan acceptance.

Expanded Duty Dental Assistant 2009 – 2011

(For a Cosmetic and Restorative and Endodontic practice) Southeast Endodontics and Kassis Long Family Dentistry Charleston, SC Walter R. Long, DMD and Julie Kassis Long, DMD

• Duties include, temporary crowns, impressions, coronal polishing. placement of rubber dams, and ZOOM in office bleaching.

• Also provided Front Office Support.

Education

Bachelor of Arts degree

College of Charleston, Charleston, SC

Associate of Arts degree

Gorden College, Barnesville, GA

Certifications

Dental Radiography

Midlands Technical College

Nitrous Oxide monitoring

Medical University of South Carolina

Advanced CPR and AED

Computer Literacy

• POS Software

• MS Excel

• MS PowerPoint

Interests

Being with my Family Singing

and Fur Babies

Hiking Traveling

References

Available Upon Request

Margaret “Missy” Gossett

Contact this candidate