Supply Chain Customer Service

JAMES A JORDAN

***** ***** ******* ****, ******, TEXAS 77389 (C)832-***-**** *****.********@*****.*** or <*********@******.***>

Professional Summary

I am a loyal focused and dedicated individual with ambition to succeed in any given environment. Although I have extensive experience in international freight logistics and international sales, I love to continue to learn and will always be up to the challenge whatever the situation.

Skills

I have extensive knowledge of logistics and supply chain management practices in international project logistics. Organizing, coordinating, negotiating the best possible pricing rates with the carriers to meet the customer’s needs in order to facilitate and ensure cost efficient freight movements of import / export shipments. Provide analysis and support to business decisions critical for moving materials and shipping freight. Research, analyze and identify cost savings and optimizing logistics activities to meet customers needs for international & domestic freight shipments emphasizing on problem solving before they become an issue.

knowledge of INCOTERMS, documentation and international customs requirements as well as Descartes TMS software system. knowledge of Project cargo logistics for the last 14 years such as Special Project cargo organizing and shipping over dimensional cargo of many types overseas such as GE generators, steel pipe, etc.

Always maintaining and updating customers with their shipments.

Working knowledge of Freight Forwarder or Brokerage Operations including the following: IATA, NVOCC, basic import/export regulations (AES), FMC, Clearance procedures as well as full knowledge of Incoterms and customer relations.

Understanding the preparation of IMO forms and hazardous regulations and SDS Sheets.

Understanding of Import and Export Cargo documentation and trade compliance requirements.

Microsoft Office/Outlook & Microsoft Excel proficient, Customer service, Sales administration, Windows, Office management, communication skills.

Skills

Descartes TMS software

Microsoft Excel

Sales

Customer service

Sales administration

Windows

Microsoft Office

Office management

Communication skills

Languages

Very fluent in English and Spanish

Work History

TranspoTrade Intl. (Pricing specialist) 09/12/24 to 01/21/25

Pricing all Air and Ocean Import and Export inquiries including project cargo to and from Asian and European countries.

Logistics coordinator (Pricing & Inside sales) 12/2009 to 05/2024

JPR Trade Inc. – Spring, Texas

• Coordinated all international quotes and proposals, sales leads, shipping documentation with timely and safe transportation of all goods and services for containerized and project cargo to the Caribbean, Mexico and Colombia as well as other Central and South American and European countries.

Inside Sales Rep. 02/2008 to 10/2009

McWane Intl. – Cypress, Texas

Created and prepared all international proposals, maintained and replied sales leads to all Latin American customers.

Processed customer’s orders and sourced for non-stock items while working closely with managers and inventory personnel as well as invoicing customers.

Managed and followed up on all sales leads and sales leading to profitable end of month sales quota and keeping a satisfied customer base.

Logistics Project coordinator

Global Project Cargo Services – The Woodlands, Texas 01/2006 to 01/2008

Quoted and coordinated various over dimensional projects for gas and oil companies with emphasis on heavy lift operations to many worldwide destinations in a very efficient and timely manner.

Import / Export Logistics Coordinator

Transamerica Export – Miami, Fla. 03/1990 to 11/2005

Successfully managed procurement and shipment to many South American customers

Responsible for all sales activities and proper documentation for all shipments.

Also worked under contract with Venezuelan Coal mining company Carbones del Guasare providing them with sourcing and shipment of all their mining equipment and materials from US and UK manufacturers.

Education

Bachelor Degree in Business Management

Miami Dade College – Miami, Fla. 08/1979 to 06/1983

GPA – 3.2

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