Data Entry Service Representative

Resume of Kirthana Chamarthi

Phone: 901-***-****

E-mail: *********.********@*****.***

SUMMARY

Over 5 years of experience in Engineering documentation and Design using IBM Mainframes.

2yrs of International Banking experience with responsibilities including Customer Sales and Service Representative and Lead/ Foreign teller.

Good experience in banking Product Finacle.

Basic knowledge in SAP Finance module.

Proficient Interpersonal Communication, analytical, presentation & organizational skills.

Effective team player with excellent work/time management skills and cross functional awareness.

Education: Bachelor of Technology Jawaharlal Technological University,

Major : Electronics and Communications.

Professional Skills:

Software: Platforms: Windows 98, NT, 2000, Me, XP, 7, 8.

Technology – Finacle & IBM Mainframes, JDE

GUI: MS Word, Excel and Power point

Client: Daimler NW Trucks (Portland, Oregon) Aug 2023

Designation – Engineering documentation and Design(2.5yrs)

Collaborate with Design engineers to enter Car and Truck products along with its attributes and documentation in IBM Mainframes system

Perform audit on jobs running in Mainframes system and document the action items.

Executed tests before releasing the product for Customers and Vendors.

Develop innovative product designs using advanced CAD Software

Projects-*Gerber Gear (Remote, Portland OR) May 2022 – November 2022

Designation: Supply Chain Assistant(6months)

Create/Change Purchase Orders based on the collaboration with Manufacturing and Production teams using JDE (JD Edwards).

Create Invoices for the Purchase Orders from Vendors using JDE.

Tracking containers/Quantities for Shipments from Vendors and coordinating with them incase of missing or shortship scenarios.

Built reports like In Transit, Open Purchase Orders etc. to track Shipments from Vendors using MS Excel.

Communicating Purchase Order status and recovery dates.

Client: Wells Fargo (Portland, Oregon) Oct 2020– Feb 2021

Designation – Loan Documentation Specialist (4 months)

Collect documents for Home Mortgage loans from Customers and validate them.

Process Home Mortgage loans before sending them for Mortgage underwriting.

Prepared documents using MS Word, Excel to track different stages of applications.

Communicated and Collaborated with Customers to explain the Home Mortgage loan process and required documents.

Client: Daimler NW Trucks (Portland, Oregon) Oct 2017– March 2020

Designation – Engineering documentation and Design(2.5yrs)

Collaborate with Design engineers to enter Car and Truck products along with its attributes and documentation in IBM Mainframes system

Perform audit on jobs running in Mainframes system and document the action items.

Executed tests before releasing the product for Customers and Vendors.

Client: Wells Fargo (Portland, Oregon) June 2016 – Oct 2017

Designation - Lead /ForiegnTeller(1.4 yrs)

Promoted new bank products and services to Customers.

Provided customer assistance with balance details and other inquires.

Cashed checks and processed deposits/withdrawals upon balance and signature verifications.

Processed safe deposit box and foreign transactions.

Handled all customer complaints and issues with high professional courtesy.

Soliciting consumer/business accounts and developing long lasting relationships with clients.

Client – Andhra Bank (Hyderabad, India) June 2014 – December 2014

Designation : Desk/Counter Staff(6 months)

Helped Customers to fill Cash withdrawal/deposit/account opening forms.

Provide information about new products/programs to Customers.

Created Savings/Fixed Deposits/Demand deposits using Finacle

Answer phone and check-in customers/clients to the appropriate staff to meet their needs.

Educate customers about using Internet Banking.

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