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Scrum Master Project Manager

Location:
Houston, TX
Posted:
March 05, 2025

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Resume:

OLA AYENI

Houston, TXX 240-***-****

***************@*****.*** linkedin.com/in/oladipupo-ayeni04

PROJECT MANAGER/SCRUM MASTER

Product and Software Development Leader who Drives Results

Accomplished in strategizing and leading cross-functional teams to bring about essential change and improvement in plan, process, and product delivery. Well-versed in leveraging cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget. Strong commitment to superior client service, satisfaction, and overall company growth. Tremendous involvement helping Scrum teams create product roadmap, user stories leveraging INVEST model, ATDD, TDD, continuous testing, pairing, agile games, Release planning, Capacity planning, Backlog refinement, and operating agreement. Extensive professional experience in software industry, including technology decision and orientation, Agile / Scrum, conventional project management, eCommerce, budget management / cost control, offshore implementation, and management.

Core Proficiencies:

Coaching and Facilitation Software Requirements

Continuous Integration Stakeholder Management

Leadership Communication, Lean, PBI

Information Radiators Continuous Improvement

TECHNICAL SKILLS

Language: NodeJs, jQuery, NET App, Java, ETL, HTML, HLD, PMO, FMO, LBC.

Frameworks & Methodologies: SDLC, Waterfall, Agile, Scrum, Lean, Kanban, XP, SAFe, Scrumban, TDD, PMLC, Automated Testing

Defect Tracking Tools: ALM, Track Record, JIRA, ServiceNow, Trello, Confluence, Zoom, Rally, Quality manager, and Agile Central RALLY, Snowflake.

Office Tools: MS Word, Excel, HTML, Adobe, SharePoint & PowerPoint SDLC

Tools: Jenkins, Cinema, CloudFormation, Gitlab CICD, Ansible

PROFESSIONAL EXPERIENCE

AT&T, Remote

Scrum Master 2023

Worked as SAFE Scrum Master for two different teams responsible for transformation of Customer Advocate Persona on operations and automation engineering solution train utilizing the ServiceNow Agile 2.0 platform.

• Actively participated in PI planning and Facilitated other SAFE events collaborating with Solution Train Engineer, other Scrum master and Business owners while guiding teams to come up with draft plans.

• Worked closely with other Scrum masters to coordinate dependencies ensuring continuous flow of Value across the enterprise.

• Facilitated capital planning estimation sessions guiding teams on the best agile estimation practices for projects with business benefits worth over $15 million.

• Coached teams on agile best practices and cross functionality to ensure features and values flow continuously to customers.

• Led teams of enterprise architects (solution, process and Experience Architects), Solution managers to collaboratively design solutions (HLD, FMO, PMO, UI/UX and LBC) with average reduction of 35% in lead time and cycle time.

CBRE, Richardson, TX

Scrum Master 2022

Served as Scrum Master for global enterprise platforms with 2 different teams. Utilized ServiceNow agile 2.0 development module, implementing development of software applications for capital management processes and policies for high-level procedures for enterprise business case submission, Investment health review, project delivery closure, and project benefits. Collaborated closely with Product Manager to help in Product and Release planning using ServiceNow platform.

• Helped in transforming team of ServiceNow Software Engineers assigned to customizing Strategic portfolio module at CBRE into agile team using Scrum and Kanban. Worked to find best solution to fulfil customer needs.

• Functioned as positive change agent on team level and across organization by regularly engaging stakeholders, utilizing invitation to Scrum events and one-on-one basis.

• Facilitated all scrum events and coaching team to focus on purpose of each event, driving change and increasing team collaboration.

• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.

• Fostered Agile adoption retrospective for organization and guided teams with outcome, enhancing performance.

• Facilitated several pieces of training on agile best practices for teams, increasing member’s agile maturity.

• Helped team to remove impediments that stymied progress of work by engaging subject matter experts, enabling team meet deliverables.

• Tracked team process and success using metrics that promoted stability and continuous improvement.

OLA AYENI ***************@*****.*** PAGE TWO

USAA, Remote

Scrum Master 2021 - 2022

Performed as Scrum master for Accounting and Reporting modernization team on Agile release train of accounting department. Led 2 different teams of ETL and BO Developers to implement downstream data distribution projects.

• Worked with Product, Engineering, and Professional Services Teams, oversaw scrum process, facilitated transparency, inspection, and adaptation, and coached teams on using Scrum in SAFe environment ensuring continuous improvement.

• Tracked team process and success using metrics, confirming stability, sustainable pace, best practices, and iterative delivery of customer- and business-centric value.

• Participated in Scrum of Scrum to report team's progress, escalate impediments not resolvable at team level, and coordinate dependencies across ART, ensuring continuous flow of working software in delivery pipeline.

REYNOLDS AND REYNOLDS, Houston, TX

Scrum Master 2018 - 2021

Served as Scrum Master for multiple agile teams providing I.T strategy that aligned with clients’ needs and business objectives. Oversaw building of several system and apps software and payment solutions with focus on maximizing influence of mobile presence and utility it provided to E-commerce customers.

• Led multiple Agile teams on SAFe methodologies with knowledge of embedded SDLC processes conducting demos and retrospective meetings. Facilitated confidential planning, daily stand-up, and scheduled meetings and decision-making processes, creating quick inspection and proper use of adaptation process.

• Transitioned software development projects from Waterfall to Scrum and initiated scrum teams for better creativity, development, and efficiency by removing blockages to ensure deliverables were met.

• Executed various well-documented patterns and techniques for updating project stakeholders about team velocity and daily and weekly status using numerous Burndown techniques, Retrospective formats, and handling bugs.

• Renegotiated chip pricing with vendors, reducing bill of materials costs, increasing new product development from 1 to 8, as head of product. Also led repair of 4 legacy products.

VELVET HILL, Laurel, MD

Project Lead / Scrum Master 2015 - 2018

Led multiple cross functional teams to develop different kinds of applications and system software for wide variety of environments, including clients / server applications, browser-based apps, mobile apps, Net Apps and embedded systems.

• Facilitated agile ceremonies, daily stand-up, grooming, planning, discussion, decision-making, conflict resolution, getting work "done" without coercion, assigning, and dictating work and group communication, securing successful outcomes.

• Led daily scrums, sprint reviews, and planning meetings, engaging team with focus on growing capabilities of all members. Shielded teams from external interference, enabling optimal functionality and productivity.

• Worked with Product Owner to support short- and long-term release planning, keeping backlog healthy and prepared for execution.

EDUCATION

Bachelor of Science (BSc), Chemical Engineering, Ladoke Akintola University of Technology, Ogbomoso, Nigeria

CERTIFICATIONS

Certified Professional Scrum Master PSM1

Scrum Master Accredited Certification (SMAC)

Certified SAFe 6 scrum Master (SSM)

Certified SAFe 6 Practitioner



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