Customer Service Home Health
Resume:
Terri Walters
Hard Worker
Indianapolis, IN *****
*********@*****.***
Professional Summary
Diligent Home Health Aide with 3+ years of experience providing compassionate care to patients in their homes. Proficient in daily activities, meal planning, and light housekeeping. Possess a strong background in customer service and a commitment to maintaining a clean and safe environment. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Home Health Aide
Larris-Ify-Indianapolis, IN
May 2024 to Present
• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
• Assisted with daily activities such as bathing, dressing, grooming, and medication administration
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
• Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals
• Assisted in meal planning, preparation, feeding assistance, dietary restrictions adherence, and monitoring fluid intake of patients as required by their health conditions
• Performed light housekeeping duties such as laundry, dishwashing, tidying up patient's living space for a comfortable environment
• Supported patients in maintaining personal hygiene, including oral care, grooming, and toileting assistance
Delivery Driver
Kroger-Indianapolis, IN
May 2022 to March 2023
Deliver groceries to customers
Clerk
Crown liquors
April 2021 to June 2021
• Assisted customers in locating products, providing knowledgeable recommendations based on their needs
• Handled cash transactions accurately and efficiently, balancing the register at the end of each shift
• Demonstrated strong problem-solving skills when addressing customer complaints or concerns effectively and efficiently
• Increased efficiency by implementing digital record-keeping system resulting in reduced paperwork by XX%
• Maintained up-to-date knowledge of product offerings, promotions, and company policies Wal-Mart Cashier
Walmart-Indianapolis, IN
July 2019 to September 2019
Money center cashier, customer service
Driver
summersong inc-Indianapolis, IN
July 2008 to October 2016
Responsibilities
Delivered ice cream to various neighborhoods in Indianapolis and money handling as well as greeting customers
Accomplishments
Made customers feel comfortable about coming out
Skills Used
Money management, time management
independent driver
Csr
speedway llc-Indianapolis, IN
November 2014 to February 2015
Responsibilities
Greet customers, clean store, and operated cash register and lottery machine Accomplishments
Customers would wait for me to help them so I could make them smile Skills Used
Great customer service skills and team effort
independent driver
Education
High school or equivalent in General knowledge
Cincinnati job corps - Cincinnati, OH
October 1987 to March 1988
Skills
• Negotiation
• Mechanical Knowledge
• Food Service
• CPT Coding
• Security
• Kitchen Experience
• Word Processing
• Customer Service
• Adobe Creative Suite
• Microsoft Excel
• Restaurant Experience
• Leadership Experience
• Supervising Experience
• Packaging
• Computer Operation
• Project Management
• Microsoft Outlook
• Autism Experience
• Customer service
• Food Production Experience
• Medical Terminology
• Training & Development
• Retail sales
• Dental Receptionist
• Nursing
• Time Management
• Teaching
• Guest Services
• Customer Relationship Management
• English
• Multi-line Phone Systems
• Hair Styling
• Succession Planning
• Vital Signs Experience
• Office Experience
• Operations Management
• Barista Experience
• Project / Program Management
• Warehouse Management
• Active Directory
• Administrative Experience
• Customer Care
• Phlebotomy
• Eaglesoft
• Cleaning Experience
• Curriculum Development
• Customer service, server skills, and money handling
• Hospitality Experience
• Talent Management
• LMS
• Cost Management
• Records Management
• Experience with Children
• HIPAA
• Materials Handling
• Management Experience
• Sales Management
• Marketing
• Public Relations
• Acute Care
• Hospice Care
• Guest relations
• Childcare
• Fair Housing Regulations
• Relationship Management
• Social Work
• Microsoft Office
• Intake Experience
• Account Reconciliation
• Primary Care Experience
• Home Care
• Restaurant experience
• Assembly Experience
• Microsoft Word
• Serving
• Fast Food
• Medical Records
• Kronos
• Adult Education
• Project Leadership
• Warehouse Experience
• Cashiering
• Go
• Guest Relations Experience
• Team Member
• Behavioral Health
• Change Management
• Cooking
• Forklift
• Food Handling
• Program Management
• CSR
• Data Entry
• HTML5
• Front Desk
• Phone Etiquette
• Content Creation
• Manufacturing
• Food Preparation Experience
• Assistant Manager Experience
• Upselling
• Sales Experience
• Team Management
• Custodial Experience
• Microsoft Powerpoint
• Hotel Experience
• Data Collection
• Adobe Illustrator
• Developmental Disabilities Experience
• Inventory Control
• Computer Literacy
• Meeting Facilitation
• Guest services
• Home Health (2 years)
• Culinary Experience
• Caregiving
• Event Planning
• Van Driver
• Medical Office Experience
• Yardi
• Retail Sales
• Anatomy Knowledge
• Store Management Experience
• Serving Experience
• Box Truck Experience
• Cash handling
• Basic Math
• Retail Management
• Driving
• Assisted Living
• Upselling
• Technical Writing
• Territory Sales
• Benefits Administration
• Property Leasing
• Outside Sales
• Experience Working With Students
• Troubleshooting
• Coffee Experience
• Shipping & Receiving
• Sales
• Cash Handling
• Customer Support
• Courier
• 10 Key Calculator
• Public Speaking
• Cash register
• Events Management
• Payroll
• Shuttle Driving
• Proofreading
Languages
• English - Fluent
Certifications and Licenses
driver's license
Certified Home Health Aide
Contact this candidate