Customer Service Be A

Socorro Garcia

BILINGUAL SPEAKER

OBJECTIVE

To deepen my skills and experience, be a part of an esteemed company. Working in another company will be added to my knowledge and strong credibility to handle a chosen field of work.

EXPERIENCE

August 14 2022- till present Accenture Inc.

SW/App/Coud Tech Support Japanese Analyst

Creating Ticket and execution job net.

Infrastructure Monitoring

August 2022-August 2023 - WFH Freelancer Japanese Annotator

Label the content such as audio text and images so it can be recognized by the new phone model. Create, bounding boxes to detect the words and to label it in different classes.

March 11, /2011– March 25 2022 Teleperformance Inc.

JAPANESE SPEAKER EXECUTIVE OPERATION

It’s a Multi-Tasking Job inbound and outbound customer service where the customer calls to reserve a conference call for Businesses. I also used to be a Lead Operator while the customer conducted a phone conference. To help the customer navigate tools. I also answer enquiries via Live Chat and email and phone as well.

12/2009 – 02/2011 ABS-CBN Dubbing Communication

PART TIME JAPANESE TRANSLATOR

I used to translate from Japanese animation to Filipino language.

03/2008 – 07/2009 Philippines Interactive Audiotext

JAPANESE SPEAKER/READER

It was a Visa processing Job. I used to Sort the required documents in processing Japanese visas.

02/2007 – 01/2008 Mega Call Inc.

JAPANESE ACCOUNT EXECUTIVE AGENT

It was an outbound selling of different beauty products to people in Japan.

EDUCATION

1983 - 1987

National College of Business and Arts

Liberal Arts Major in English

1979 - 1983

Don Mariano Marcos High School

096******** / 091********

*******.********@*****.***

Blk 50 Lot 8&9 Dreamland subdivision Hagonoy

TAGUIG CITY

TRAINING CERTIFICATE

Certificate of Japanese

Language Proficiency

(N2&N3)

SKILLS

• Can speak

Fluent/Read/Write and

Understand Japanese

Language

• JLPT Level 2 and 3

Passer

• Knowledge on MS

04/2003 – 10/2005 Ishii Kogeji Yogin Gaisha Japan

I used to do the spray painting of a design which was displayed in a gaming Casino in Japan.

06/1988 – 6/2005 Yamamura Shokuhin Kabushiki Gaisha Japan

SEALER/ REPACKER of different types of junk foods from a dried squid.

PERSONAL

REFERENCES

JEFFREY TAN

TEAM LEADER

TELEPERFORMANCE INC.

091********

Jessica Garcia

Japanese HR Team manager

Conduent

091********

Contact this candidate