System Administrator Windows Server

SUMMARY

Professional Objective ** + years of work experience in IT Infrastructure_

Seeking to work in a professionally competent workplace that encourages professionalism and will use my skills and knowledge to ensure proper administration of Windows servers, Exchange Server, M0365,MsIntune, Azure, VMware, Aws, firewalls, Cisco Routers and Switches. EXPERIENCE

Sr.System Administrator Since Oct 2021 till present Ministry of Justice& Islamic Affairs and Waqf (Oct2021-till date) Bahrain for Transworld Information Technology WLL.

Managed day-to-day operations of Microsoft Intune, including device enrollment, compliance, and lifecycle management.

System Administration (Installing, Configuring & Administrating Windows Server 2003/2008/2012R2 & 2016).

VMware Administration. (ESXI 5.0/6.0 V-Centre/Web Client /V-Sphere client ).

Exchange server 2010, 2013 & 2016 & MO365 Administration.

Responsible for Administration of Azure\AWS services.

Experience with Veritas Backup & Veeam Backup including policies, backups and restores.

Responsible for complete administration of Aws Cloud infrastructure in my organization.

Created VPC from scratch and connected to network by using Internet Gateways, Route tables, and NATs.

Ip phones Configuring through Huawei E space U1960 & BMU & Cisco call manager.

Configuration of Cisco Routers and Switches.

Routing Protocols: RIP v1, RIP v2, IGRP, EIGRP, OSPF. VLAN, VTP

&GLBP.

Manage and Configure Fortinet and paloalto firewalls.

Configure Archiving and Deletion Polices in O365.

Troubleshot device enrollment processes for Windows, macOS, iOS, and Android devices.

Configured and maintained Windows Autopilot profiles for device provisioning.

Applied updates, patches, and policies across all managed devices.

Deployed, updated, and monitored applications via Microsoft Intune.

Created and enforced application protection policies for corporate and BYOD devices.

Managed app deployments, including package creation and distribution.

Implemented security baselines, encryption policies, and access controls for devices.

Monitored compliance policy violations to ensure devices meet organizational standards.

Configured Conditional Access policies for secure access to corporate resources.

Integrated Intune with Microsoft Defender for Endpoint for real-time threat detection.

Created, tested, and deployed device configuration profiles (Wi-Fi, VPN, certificates).

Managed Group Policy Object (GPO) migration to Intune.

Analyzed compliance trends and device health through Intune reports and dashboards.

ANURAJ P V

Sr. System Administrator

Key Skills

o Microsoft Intune

o Microsoft 365 Administration

o Aws

o Azure

o VMware

o Active Directory

o Windows Administration

o DNS

o DHCP

o Patching

o Veeam & Veitas Backup Solution

o Cortex XDR

o Routing

o Switching

o Firewall

o Azure Active Directory

o Sharepoint Online

o OneDrive

o Teams

CONTACT

Bahrain

Languages

Developed PowerShell scripts to automate tasks and improve operational efficiency.

Extended Intune functionality using Microsoft Graph API for integration with other tools.

Collaborated with IT teams to integrate Intune with Azure AD, Office 365, and Microsoft services.

Provided technical support for escalated issues related to device management and application deployment.

Led projects to implement new Intune features, including Autopilot and compliance policies.

Participated in IT change management processes to minimize disruption during updates.

Provided training to junior administrators and created materials to improve end-user adoption

Good understanding of Azure Active Directory & Azure AD Connect. Monitoring the Exchange queues and Message tracks.

O365 migrations - remediation, move data, assign licenses -2013 -2016 versions.

Administration of Microsoft Office365 workloads (Exchange Online, SharePoint Online, Skype for Business, Yammer, OneDrive for Business administration.

Troubleshoot mail flow issues.

Experience in Monitoring and troubleshooting the server using tools such as event viewer, MMC, Exchange Management shell, and PowerShell.

Experience in Security and Compliance by Managing Data loss prevention and Data governance.

Good Hands-on experience in VPC peering to connect multiple VPCs so that all act as one single entity.

Deployed and managed EC2 instances (Windows/Linux) and EBS volumes.

Configured Auto Scaling and Launch Configurations for EC2 high availability.

Created Snapshots, AMIs, and replicated environments across AZs/Regions.

Enabled versioning in S3 for data protection and rollback.

Managed S3 ACLs, Bucket policies, and Transfer Acceleration for secure access.

Managed NACLs and Security Groups for subnet and instance-level security.

Optimized S3 storage with lifecycle policies and different storage classes.

Purchased domain names and managed DNS services via AWS.

Configured SNS notifications for Auto Scaling and Route 53 monitoring.

Used CloudWatch for AWS service monitoring, ensuring high availability.

Worked with EFS for shared, centralized project storage.

Utilized SNS and SES for messaging services and email troubleshooting.

Used AWS Glacier for cost-effective storage of infrequent data.

Experienced in Office 365 migrations and hybrid solutions.

Troubleshot provisioning, network, and data issues with service providers.

Managed RAID configurations and monthly MS security patch deployment.

Installed, configured, and managed VMware ESXi 5.0/6.0 for virtualization.

Experience in configuring data store to ESXi server using SCSI, ISCSI.

Developed scripts for automation of routine tasks using PowerShell scripting language.

Configured, implemented, and maintained Windows Server systems including DNS, DHCP, Active Directory, Group Policies, WSUS, and Hyper- V.

Implemented security measures such as firewalls and data encryption to protect networks from unauthorized access

Administered daily server operations, including log review, patching, upgrades, and backup/restoration.

Monitored server health status, including CPU, memory, fans, temperature, and voltage.

Managed data backup and restoration using Windows Storage Server and archiving solutions.

Expert in Group Policy management in a Windows environment.

Configured IP phones using Huawei Espace U1960 and BMU.

Managed users, computers, and group strategies within Active Directory.

Administered corporate Active Directory Forest, internal DNS, and DHCP. System Administrator Nov 2020 – Sep 2021

M H Al Mahroos, Bahrain

Certifications

CCNA: CISCO ID- : CSCO11553038

CCNP-SWITCH ID: CSCO11553038

MCSA ID : 6071033

MCSA M365(70-346) : H0470829

MCSA M365(70-347 ) : H0273249

I

ITIL V3 : GR750469309AP

AWS Solution Architect Associate

ID: XLXHZ2LKLNVEQD32

Education

B.Sc. Mathematics : June 2003-Mar 2006

Sri Vyasa N.S.S college, Calicut

University

H.S.E (Science) : June 2001 – Mar 2003

GVHS, Board Of Higher Secondary

Examination

SSLC : June 2000 - Mar 2001

GBHS,Kerala Secondary Education

Department

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j

.

Created and connected VPC to network using Internet Gateways, route tables, and NATs.

Managed NACLs and Security Groups to control access and enhance security at subnet and instance levels.

Administered daily server operations, including log review, patching, upgrades, and backup/restoration.

Monitored server health, including CPU, memory, fans, temperature, and voltage.

Managed data backup, restoration, and archiving using Windows Storage Server.

Proficient in working with Group Policy in Windows environments.

Configured IP phones using Huawei Espace U1960 and BMU.

Managed users, computers, and OU structure in Active Directory.

Administered Active Directory Forest, internal DNS, and DHCP servers.

Created and connected VPCs with Internet Gateways, route tables, and NATs.

Developed PowerShell scripts to automate tasks and enhance operational efficiency.

Integrated Intune with other tools using Microsoft Graph API to extend functionality.

Optimized deployment workflows to reduce downtime and increase efficiency.

Collaborated with IT teams to integrate Intune with Azure AD, Office 365, and other Microsoft services.

Provided technical support for escalated issues related to device management and app deployment.

Led projects to implement new Intune features, including Autopilot and compliance policies.

Participated in IT change management processes to minimize disruptions during updates.

Trained junior administrators and created materials to enhance end-user adoption.

Proficient in Azure Active Directory and Azure AD Connect; monitored Exchange queues and message tracking.

Managed Office 365 migrations, including data remediation, license assignment, and version updates (2013-2016).

Administered Microsoft Office 365 workloads, including Exchange Online, SharePoint Online, Skype for Business, Yammer, and OneDrive for Business.

Troubleshot mail flow issues to ensure smooth communication.

Managed virtual machine (VM) activities, including creating templates,

deploying VMs, and converting VMs to templates.

Worked with vMotion migration concepts for VM migration.

Managed VM alarms and created resource pools for efficient resource sharing.

Created VMs, templates, and VM storage while monitoring VM performance.

Configured multiple ARM VMs in an availability set for redundancy and integrated load balancers with availability sets.

Where required and priority sharing according to the level of applications and nature of the server.

Monitoring Server Health Status of the CPU processors, Memory, Fans, Temperature, and Voltage.

Managing & Maintaining Windows 2003, 2008/2012.

Complete familiarity with working knowledge of Group Policy.

Backup and restoration of Information Store. Recovering Mailboxes from backup media from Global Team.

Implemented server virtualization technologies such as Hyper-V, VMware ESXi,

Documented system processes according to ITIL standards. System Engineer Feb 2020 – Nov 2020

Council of Representatives-(Nuwab)

Bahrain for Transworld Information Technology WLL. System Engineer March 2019 – Feb 2020

Ministry of Transportation & Telecommunications, for Hi-tech, Bahrain

Administer daily operations of servers: log review, patch & upgrade, manage backup & restoration implementation.

Monitoring Server Health Status of the CPU processors, Memory, Fans, Temperature, and Voltage.

Backup and restore of the lost data and archiving using Windows. Storage Server.

Complete familiarity with working knowledge of Group Policy. environment.

IP phones configuring through Huawei E space U1960 & BMU. Managing users, Computers, Group strategies, and OU structure in Active Directory. Administer corporate Active Directory Forest, internal. DNS & DHCP servers.

Created VPC from scratch and connected to the network by using. Internet Gateways, Route tables, and NATs.

Good understanding in dealing with NACLs (Network Access control Lists) and Security Groups to restrict and allow ports to provide security at subnet level and instance level respectively.

Responsible for various Virtual Machine related activities such as creating templates for VMs, deploying VM from the template, converting to the template, Snapshot etc.

Working on Migration Concepts like v-Motion.

Install VMware ESXi-5.5 hardening and configuring on Dell Power Edge R720. Managing VM alarms and creating Resource pools accordingly for equal sharing.

Creating VMs, Templates, VM storage, Monitoring VMs, configuring Multiple ARM VMs in an availability Set for Redundancy, and combining load balancer with Availability sets.

Where required and priority sharing according to the level of applications and nature of the server. Monitoring Server Health Status of the CPU processors, Memory, Fans, Temperature, and Voltage.

• Provide front line technical support to BlackBerry’s automotive industry customers.

• Responsible for reproducing, confirming, and documenting new issues.

• Research, author, and review user knowledge base documentation

• Maintain reference environments for testing and verification of customer reported issue.

• System Administration (Installing, Configuring & Administrating windows Server 2003/2008/2012R2 & 2016).

• VMware Administration. (ESXI 5.0/6.0 V-Centre/Web Client /V-Sphere client ).

• Exchange server 2010, 2013 & 2016 & MO365 Administration. Experience with Veritas Backup & Veeam Backup including policies,

• IP phones Configuring through Huawei E space U1960 & BMU & Cisco call manager.

• Configuration of Cisco Routers and Switches.

• Manage Huawei USG 6970 series & SOPHOX XG fi rewalls.Extensive experience in all LAN/WAN Topologies, LAN/WAN Protocols (TCP/IP, DHCP, DNS, FTP, HTTP), Network administration, E-Mail, and Internet systems.

System Engineer May 2017- Mar 2019

Sysnet System & Solutions PTE LTD Chennai.

Blackberry Engineer Dec 2010-Jan 2013

Tata Teleservices Ltd & Aircel Teleservices Ltd for Kochar I n f o T e c h PVT. LTD

System Administrator Jan 2013-Apr 2017

Spice Land Holidays & Entertainments

Managing & Maintaining Windows 2003, 2008/2012.

Complete familiarity with working knowledge of Group Policy. Backup and restoration of Information Store. Recovering Mailboxes from backup media from Global Team.

Provided technical assistance to users in person, over the phone and via remote access tools.

Implemented best practices for security measures such as patch management and antivirus protection.

Resolved escalated customer complaints regarding product quality or service delivery issues.

Tracked all service requests using appropriate tracking software tools while maintaining high levels of accuracy.

Collaborated with 3rd party vendors regarding procurement of hardware and software products required by the organization. Maintained inventory records for all hardware assets deployed across the organization's sites.

Trained new staff members in the use of computer systems, software applications and network resources.

Conducted regular site visits to inspect equipment conditions and provide technical advice when needed.

Recognized potential problems early on by monitoring system performance indicators.

Developed comprehensive training programs for customers on the use of various products and services.

Installed new systems, configured hardware components, and tested functionality for accuracy.

Created detailed reports documenting repair processes, actions taken, and parts used.

DECLARATION

I hereby declare that all the details I have furnished above are true to the best of my knowledge and based on reliable certificates and documents and I am willing to produce original certificates on d e m a n d . Desktop Support Engineer Dec 2009 – Dec 2010

Naitrad Solutions

Service Engineer Sep 2007 – Nov 2009

Lisan Associates Wadakanchery Kerala

l

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