Ernesto Daniel Diaz
Chicago, Il 60632
***************@*****.***
Skills
Security training, reporting and documentation, customer service, fluent in both english and spanish, conflict resolution, patrolling, adaptable, team leadership, team player, punctual, reliable Experience
June 2021 - PRESENT
Monterrey Security - Security officer/ Supervisor
● Directing people to nearest exits in case of emergencies.
● Patrolling areas making sure there were no unwanted visitors on the premises.
● Manage security officers/Guards and direct them to where they are needed.
● Crowd control/ management at Events, Concerts, sports events, Lollapaloza, and Chicago Marathon
December 2021- present
Lincoln Park Zoo Public officer under monterrey - Public safety Manager
● Patrolling overnight to ensure no trespassers were on the property.
● Manage security cameras and gates.
● Fulfilling closing procedures when all visitors are gone
● Respond to emergencies/ incidents while working Day, Afternoon and Overnights. Education
September 2017 - June 2020
Benito Juarez Community Academy - High School diploma Certifications
September 2021- current
Perc Card/20 hour training