Reed R. Koyano
Assistant Professor - Cyber Security
**********@*****.*** • 541-***-****
www.linkedin.com/in/reed-k-9a500414b • Chiloquin, OR
Accomplished senior-level IT professional with a proven track record of enhancing network security and managing complex IT infrastructures. Specialize in orchestrating firewall reconfiguration, deploying robust cybersecurity tools, and establishing VPNs, resulting in a top-tier security posture for government entities. Excel in identifying and mitigating vulnerabilities, safeguarding sensitive information, and recognized for CISO-level contributions. Bring a wealth of experience in IT management, demonstrating adeptness in project management, troubleshooting, and implementing efficient methodologies. Committed to maintaining meticulous attention to detail and applying substantial expertise to deliver exceptional results in IT security and administration. 2025 CJIS certification and FBI CJIS LASO.
Technical Proficiencies
Network & System Administration
Operating Systems: Win NT Win2K Win2K3 Win2K8/R2 XP Windows 7 Windows 10 Virtualization: VMware Hyper-V Switch/Router: Cisco Juniper Brocade Meraki Firewalls: Fortinet Fortigates SonicWalls Cisco Watchguard VPN/SSL/VPN: SonicWall Aventail Watchguard Server Monitor: Nagios Solarwinds Network Troubleshooting: Network connection troubleshooting VPN creation and management System Administration: Active Directory Group Policy MS Exchange SQL queries Backup: Symantec tape backup Bitlocker PC Guardian Truecrypt
Information Security
IDS/IPS: SNORT Barracuda OSSIM Sensors Wireshark Onion Darktrace SIEM: Cisco Mars Q1 EIQ Alien Vault OSSIM Darktrace Antigena ALBERT Anti-Virus: Trend McAfee Symantec AVG SentinelOne Anti-Spyware: Webroot Kaspersky SentinelOne Malwarebytes Wifi Security: Network Chemistry Ruckus ZoneDirector Cloudpath Patch Management: Nessus WSUS EMCO Compliance: SOX GLBA HIPAA ACA HITECH PCI DSS FERPA CJIS Forensics: Guidance Spectorsoft Online and offline forensic analysis Email Encryption: Voltage Tumbleweed PostX Liquifiles MS Outlook Outlook 365 Penetration Testing: Watchfire external penetration tests Password Auto Repository: EDM-Z PAR Security Frameworks: ISO 27001 Security Tools: Application Security Malware analysis IDS/IPS SIEM compliance enforcement
Project Management & Technical Support
Project Management: System upgrades network architecture firewall configuration compliance standards implementation project leadership in IT Security initiatives Desktop Support: Configuration and support of desktops/laptops hardware/software installation and troubleshooting remote desktop control (Remote Desktop Connection, DMS VNC, NetSupport) Helpdesk Support: Providing support across various environments (Windows OS, Citrix) customer service troubleshooting via phone and in-person Software Deployment: EMCO, Acronis imaging Inventory and Asset Management: GFI LanGuard, EMCO, hardware/software asset management Disaster Recovery: Design and implementation, backup strategies Compliance and Security Policies: Developing and enforcing security policies for SOX, HIPAA, PCI, disaster recovery planning
Career Experience
Klamath County Government, Klamath Falls, OR
Sr. Network and Cyber Administrator
November 2016 — Present
Administer WatchGuard firewall reconfiguration and establish VPNs for various Oregon government and law enforcement entities, ensuring compliance with FBI CJIS mandates. Integrate cutting-edge cybersecurity tools such as ALBERT with MS-ISAC and the FBI's Talon Eye for robust network monitoring. Utilize Darktrace AI for intrusion detection and prevention, supplementing with additional IDS/IPS solutions and a DNS proxy for comprehensive threat defense. Manage Dimension logging server for firewall analytics and create a secure backup system using PowerShell and Windows SSH server to maintain compliance.
●Spearheaded the full cleanup and strategic reconfiguration of the county's firewall, significantly enhancing network security.
●Identified and rectified a critical vulnerability, preventing unauthorized access to sensitive law enforcement files.
●Elevated the county's security posture to rank among the top five in the state through diligent efforts and expertise.
●Recognized as the de facto CISO by government members due to exceptional contributions to cybersecurity.
●Solely responsible for safeguarding the personal information of all county residents, a testament to unmatched security proficiency.
EagleRidge High School, Klamath Falls, OR
IT Manager
January 2015 — November 2016
Managed comprehensive upgrade of 240 computers from Windows 7 to Windows 10 within a four-week timeframe, enhancing system security and performance. Oversaw the replacement of critical network infrastructure, including the transition from Cisco ASA 5505 to 5506-X and the upgrade of core switches to a dual crossover configuration for improved failover and redundancy. Administered Active Directory, including account creation, home directory setup, and access rights definition. Formulated Group Policies to regulate user access and implemented system cleanup scripts. Maintained network operations, ensuring uninterrupted service and monitoring traffic through Lightspeed web filter for compliance with school policies. Provided extensive desktop support, standardized system imaging with Acronis, and facilitated hardware and software troubleshooting for a user base of 210 students and 30 staff members.
●Successfully transitioned the entire network to a gigabit LAN by replacing outdated switches with 7 Netgear Gigabit switches.
●Implemented Lightspeed Bottle Rocket, replacing Barracuda web filter, to enhance internet security and content filtering.
●Managed Symantec tape backup system and MS Hyper-V server platform, ensuring data integrity and system resilience.
●Standardized desktop environment to Windows 10, improving system uniformity and future-proofing the school's technology infrastructure.
●Utilized Remote Desktop Connection and NetSupport software for efficient remote support and system monitoring.
San Andreas Regional Center
IT Support Specialist
February 2010 — November 2015
Managed comprehensive upgrade of over 300 computers from XP to Windows 7 across four branch locations, ensuring minimal disruption to operations. Developed and enforced robust security policies for data center protection, including the creation of a disaster recovery plan and the establishment of hiring standards for qualified IT personnel. Provided leadership and guidance for all IT projects, fostering a collaborative environment for project-related staff. Administered network security using SonicWall NSA 4500, implementing stringent rules for data ingress and egress, and managed anti-virus measures with Trend Micro appliances to mitigate viral outbreaks effectively. Oversaw network flow, identified and resolved bottlenecks, and restructured VLANs to optimize data transfer during peak periods.
●Successfully converted phone systems to VOIP for over 300 users, enhancing communication capabilities.
●Designed and implemented a new network architecture, transitioning from Class C to Class A, to improve scalability and efficiency.
●Instituted Alien Vault OSSIM with sensors for comprehensive SIEM and IDS/IPS, crucial for threat detection and remediation.
●Established HIPAA compliance guidelines in accordance with ARRA of 2009, PHI, and HITECH, safeguarding sensitive patient information.
●Spearheaded the development of a company-wide data and physical security policy, setting a high standard for organizational safety.
San Andreas Regional Center, Campbell, CA
IS Support Specialist
June 2009 — February 2010
Managed comprehensive support for hardware and software issues, providing prompt resolution via phone and in-person assistance. Configured and deployed IBM desktop and various laptop computers, utilizing Acronis for imaging. Conducted asset management for computing devices and peripherals, ensuring efficient tracking and maintenance. Administered domain controllers, security servers, and Blackberry servers, maintaining robust security and operational standards. Oversaw backup operations, changing tapes on Symantec DLT servers and managing updates through WSUS server.
●Streamlined SANDIS proprietary medical and patient accountability program support, enhancing user experience and system reliability.
●Successfully installed and configured a wide range of software and hardware, including printers and scanners, contributing to improved office productivity.
●Administered critical updates and patch deployment, ensuring systems were safeguarded against vulnerabilities.
●Implemented precise and meticulous troubleshooting methodologies, significantly reducing system downtime.
●Maintained rigorous asset management protocols, resulting in accurate inventory control and resource allocation.
Additional Experience
Test Technician, Flextronics, Milpitas, CA
IT Support, Stanford Medical (Stanford Hospital), Redwood City, CA
Information Security Analyst/Engineer, K/P Corporation, San Leandro, CA
Information Security Analyst, Merrill Lynch - First Franklin, San Jose, CA
Desktop Support, Driscoll Strawberry Associates, Watsonville, CA
Technical Support, Service Station Computer Systems, Salinas, CA
ITD Support Tech, First Franklin Financial, San Jose, CA
Network Support, Outsource Technical, San Francisco, CA
Operations Manager, Perma -Tech Coatings of Modesto, Modesto, CA
NT System Administrator, Inktomi Corporation, Foster City, CA
Novell/NT Network Administrator, Kaiser Permanente, Walnut Creek, CA
System Administrator, Pacific Bell/SBC, San Ramon, CA
PC Configuration Specialist, Illustra/Informix, Oakland, CA
System Analyst, LSI Logic, Milpitas, CA
Education
General Coursework in Biology
West Valley College
Applied Networking Certification
Gavilan College
MS XP, Win2K3 Active Directory
San Jose City College
MS NT, Win2K Server, Solaris, MCSE
Unitek Network College
Hacking 101
Watchfire
Firewall
Fortinet Fortigate
Barracuda
SonicWall
Watchguard