Overnight Stocker Customer Service

Sue-Ann Reid

Overnight Stocker

Florissant, MO **034, Florissant, US, 63034, 662-***-****, ***********@******.*** Professional summary

Overnight Stocker with 4 years of experience in inventory management and customer service, known for optimizing stock placement and maintaining high store standards. Demonstrates strong teamwork and problem-solving skills, contributing to efficient overnight operations and a positive work atmosphere. Proficient in product merchandising and stock replenishment, with a commitment to enhancing the customer shopping experience. Employment history

Overnight Stocker, May 2021 - Present

Walmart, 2897 Veterans Memorial Plwy, Saint Charles Cashier

Walmart, 3390 N Hwy 67, Florissant, MO 63033

• Removed all boxes and related trash from sales floor and processed through compactors.

• Scanned shelves and product cases to locate expired, outdated, and spoiled items.

• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

• Inspected floor displays, noted missing items, and immediately replenished merchandise.

• Helped customers complete purchases, locate items, and join reward programs.

• Worked closely with shift manager to solve problems and handle customer concerns.

• Addressed customer needs and made product recommendations to increase sales.

• Worked flexible schedule and extra shifts to meet business needs. Cashier

Family Dollar

Education

Associate of Science Nursing, Aug 2021 - May 2023

Holmes Community College, Goodman, MS

Efficiently manage inventory, optimise stock placement, and maintain a clean store environment. Consistently meet restocking targets, enhancing customer shopping experience.

Meticulously organise and replenish merchandise, ensuring accurate product placement and pricing. Conduct thorough quality checks to maintain high store standards.

Work cohesively with team members to streamline overnight operations. Contribute to a positive work atmosphere, fostering effective communication and mutual support.

Propose and implement creative solutions for inventory management challenges. Adapt swiftly to new stocking procedures, improving overall efficiency.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Efficiently processed transactions and managed cash flow, ensuring accuracy and customer satisfaction while maintaining a welcoming atmosphere at the checkout.

Deliver exceptional customer service as a Cashier at Family Dollar, efficiently processing transactions and maintaining a clean, organised store environment.

Meticulously manage cash handling procedures, ensuring accurate till balances and resolving discrepancies promptly to maintain financial integrity.

Work seamlessly with team members to restock shelves, arrange displays, and assist customers, fostering a positive shopping experience.

Implement upselling techniques and promote store loyalty programmes, contributing to increased sales and customer retention. Provide attentive assistance to diverse customers, addressing inquiries and resolving issues to ensure high levels of satisfaction and repeat business.

High School Diploma, May 2021

Hazelwood Central High School, Florissant, MO

3.9 GPA

Oct 2023 - Oct 2024

The Salon Professional Academy, 3141 W Clay St, St Charles, MO 63301 Skills

Inventory Counts (Expert), Product Merchandising (Expert), Stock Rotation (Expert), Stock replenishment (Expert), Stocking shelves (Expert), Product restocking (Expert), Customer Service (Expert), Problem-solving (Expert), Team Collaboration (Experienced), Accuracy (Expert), Record Keeping (Expert), Equipment Operation (Skillful), Time Management.

Links

Instagram: www.instagram.com, Bold Profile: www.instagram.com. References

Amber Bratz, Walmart (314-***-****).

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