Ux Designer User Experience

Carla Juarez

210-***-**** **********@*****.*** Portfolio: uxdcarla.design LinkedIn: carlaj-72 Summary

UI/UX Designer with over 3+ YOE in responsive web and mobile design, wireframing, and rapid prototyping in Figma and Flutterflow. Knowledgeable in agile methodology principles and iterative product development.

Experience

User Experience Designer Cognizant April 2024 - Present

● Developed and delivered engaging UI content that simplified complex AI concepts, enabling sales teams to effectively communicate the value of Google Cloud’s Gen AI solutions to clients.

● Designed and delivered 35+ Gen AI-powered UI/UX solutions, catering to 10+ unique requesters and fostering a loyal user base with 12+ repeat requesters, demonstrating the ability to create scalable, user-centric designs that drive engagement and retention.

● Balanced 8+ concurrent projects simultaneously, prioritizing tasks and adapting to changing requirements to meet deadlines, resulting in a 98% on-time delivery rate and consistently exceeding stakeholder expectations.

Product Designer Lodown Labs LLC Jan 2023 - April 2024

● Spearheaded UX design initiatives, achieving a 13% boost in user satisfaction.

● Developed a B2C SaaS design system in Figma, ensuring consistent and scalable design solutions.

● Led 21 qualitative research sessions, driving a significant application interface redesign that aligned with user needs, using insights to guide design decisions.

● Developed and owned end-to-end product designs for landing page, web, and mobile applications, boosting conversion rates by 12%

UI/UX Experience Design Intern OurDate Inc. Sept 2022 - Dec 2022

● Utilized Figma to redesign the landing page, driving a 35% increase in user engagement and a 50% surge in sign-ups.

● Created 14 wireframes, sketches, interactive prototypes, and high-fidelity mockups, facilitating intuitive user experiences and seamless design execution.

● Demonstrated strong analytical and critical thinking skills via cross-functional collaboration with engineering teams to optimize ChatGPT prompts based on user insights, improving date recommendation satisfaction by 22%.

● Conducted extensive user research, including surveys, interviews, and usability tests, leading to data-driven design decisions that significantly enhanced user experience. Therapist Healthcare Hospice May 2017 - Nov 2021

● Applied empathetic understanding and therapeutic communication skills to design personalized care for

>700 patients, underscoring the importance of user-centered approaches in diverse environments. Education

Master’s of Science in Psychology, University of Texas at San Antonio Bachelor’s of Science in Psychology, University of Texas Pan-American, Google UX Design Professional Certificate, Coursera Additional Information

Skills: A/B Testing, Usability Testing, User Research and Analysis, Wireframing, Rapid Prototyping, Information Architecture, Agile Methodologies, Collaborative Design Execution. Tools: Figma, Sketch, Protopie, Keynote, Google Analytics, Miro, Notion, Maze, Framer, Flutterflow

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