Class B Customer Service
Resume:
Matthew Graham
Open to learning
Canoga Park, CA 91303
***********@*****.***
Professional Summary
Detail-oriented and experienced Class B tanker driver with 16 years of experience in automotive repair and maintenance. Proficient in operating heavy equipment, including forklifts and tow trucks. Possess a CDL Class B tanker license and a strong background in customer service. Skilled in oil changes, brake repair, and tire service.
Authorized to work in the US for any employer
Work Experience
Garage Attendant
City of Los Angeles Sanitation-Los Angeles, CA
January 2024 to July 2024
Changing motor oil & filters on peterbilt trucks
Air filters also tires, road calls
Cleaning shop operating air Jack's & oil draining bucket With ordering parts & cleaning shop
Operating fork lift
Tow Truck Operator
LKQ Corporation-Sun Valley, CA
September 2020 to December 2022
Day to day tasks included retrieving vehicles from resident's homes with the company tow truck, buying cars for the company, checking titles of ownership, checking for catalytic converters, helping with yard duties and identifying parts for front operations, cash control, oil clean up, etc. Forklift operation skills were also heavily utilized.
Tow Truck Operator
Howard Sommers Towing, Inc-Canoga Park, CA
September 2019 to October 2020
Responded to traffic collisions via LAPD communication transporting cars to the impound yard, impounded cars for DOT along with local law enforcement agencies, etc. Responsibilities included washing the truck and filling out paperwork for items with in cars, taking pictures of all pre-existing damage of vehicles. Utilized the forklift on customer's cars safely and efficiently. Battery Technician
Eaglerock club service-Los Angeles, CA
April 2019 to October 2019
Sold and installed batteries in cars for members, fuel delivery, tire changes, etc. Tow Truck Operator
FREEWAY SERVICE PATROL-Los Angeles County, CA
April 2006 to July 2012
Towed stranded motorists off the highway. Safely changed tires, did small auto repairs, and cleared highways of accidents working with CHP/Cal-trans.
Responsibilities: kept daily log books, inspected tow trucks, and performed basic maintenance. Security Officer
Westfield Mall-Santa Clarita, CA
April 2005 to September 2007
Patrolled high occupancy areas, made reports on merchants, monitored video live feeds, patrolled corridors, took customer reports and made law enforcement reports.
Automotive Technician
TUNE UP MASTERS-Reseda, CA
February 2004 to October 2005
Responding to customers concerns and identifying the issues for repair. Oil changes
Cv axle replacement
Motor mounts & diagnose
Check engine lights
Sound system installation
Fuild transfer with filter replacement, etc.
Education
Community college in Automotive Technology
West valley occupational - Granada Hills, CA
March 2005 to September 2006
High school diploma or GED
Palmdale High School - Palmdale, CA
August 1997 to June 2000
Some college
Skills
• Dealership experience (1 year)
• Flatbed (10+ years)
• Tow Truck (10+ years)
• Leadership (10+ years)
• Sales (10+ years)
• Heavy Equipment Operation (1 year)
• Delivery driver experience (10+ years)
• Commercial driving (10+ years)
• Supervising experience (5 years)
• Continuous improvement (10+ years)
• Analysis skills (5 years)
• Security (6 years)
• English (10+ years)
• Brake Repair (6 years)
• Typing (10+ years)
• Customer service (10+ years)
• Tanker Experience
• Flatbed (10+ years)
• Driving (10+ years)
• Forklift (3 years)
• Guest services (2 years)
• Motor coach (5 years)
• Forklift (3 years)
• Retail sales (3 years)
• Microsoft windows html visual basics and repair (2 years)
• Computer networking (2 years)
• Driving (10+ years)
• Automotive repair (6 years)
• Mechanical knowledge (10+ years)
• Windows (7 years)
• Tire Service (10+ years)
• Oil Change (10+ years)
• Box Truck (10+ years)
• Cash handling (3 years)
• Automotive repair (6 years)
• Mechanic Experience (6 years)
• Computer networking (3 years)
• Maintenance (5 years)
• Windows Vista (10+ years)
Certifications and Licenses
Hazmat Endorsement
Present
Motorcycle License
Present
Tanker Endorsement
Present
TWIC Card
CDL B
August 2024 to August 2029
Additional Information
C.t.t.a
California Tow Truck Association
D.o.t. physical card
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