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Mental Health Customer Service

Location:
Bournemouth, United Kingdom
Posted:
March 04, 2025

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Resume:

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CHARLES

CURRY

• Technician: Marine Engine / Aerospace-parts build & test, Test-House, Stores. Driver/Delivery. Customer Service.

• Various Leading and/or Supporting Roles with Pupils / Parents / Adults with SEND, SEMH, Mental Health. Bournemouth, Dorset.

**.*******@*****.***

Tel: 078********

I am a fit, hard-working, patient, communicative and flexible person, capable in a variety of roles. An experienced individual; my significant tenures at a wide range of respected organisations are testament to my commitment and ability to learn and adapt, up to managerial level.

I can competently coordinate multiple tasks on a daily basis, working well under pressure, equally well as a team leader, part of a team or as an individual, lone-worker.

Frequent acknowledgment of my contribution, loyalty and reliability, from senior management, has illustrated my potential value to any organisation.

Car owner with clean, extended, license. Father and family man. Qualifications and Training

• BA (HONS) Social Policy: Including Social Policy; Politics, Criminology and Law, Psychology, Sociology, Education and Economics. Brighton University:

• 2019 – 2021: Team Teach. Keeping Children Safe in Education. Autism Awareness, Eating Disorders, Equality and Diversity, PREVENT. Learning Disabilities, Marland School.

• 2013-19: Various Education CPD. Ie Safeguarding; H&S, Autism, Advanced Behaviour and Physical Intervention, First Aid, Minibus license, Teaching & Learning etc. Brantridge School.

• 2012 Various Training to support adults with learning disabilities and/or mental Health, NVQ Equivalents. Ie Safeguarding; Supporting Independence. Mental health; Medicines etc (please ask)

• 2011 NVQ 3 Equiv, Care Sector Independent Living

• 2010 Football for VI Players: FA Learning

• 2010 NCDS Coaching Deaf Footballers. FA Learning: NCDS 2010

• Sports Leadership; Tutorship: Level 1 & 2 British Sports Trust: Sports Leaders UK

• Community Sports Leader:- Tutorship: British Sports Trust: Sports Leaders UK Curriculum

Vitae

2

• 2010 Supporting pupils with physical disabilities. Manual Handling. Oak Grove College:

• 2010 Social Communication for special needs. Supporting Pupils who have social communication disabilities through social stories. INSET, Oak Grove College.

• 2010 Awareness of ASC and Non Verbal individuals. Supporting and Understanding social communication needs, including autism. INSET, Oak Grove College.

• 2009 Team Teach Advanced Physical Intervention / Restraint training: including 'Front Ground Recovery'

• 2009 Assessing, Moderating, Understanding, Joint training day with SEN primary and Secondary. Supporting and Moderating Pupil's Work School; Including workshops for 'Brain-Gym' and Assessment. INSET: Oak Grove College:

• 2009 Mini-Bus License. Permit to drive minibuses for schools and organisations in West Sussex

• 2009 Makaton Communication Signing for communicating with people with SEN; INSET: Oak Grove College:

• 2008 Team Teach Physical Intervention / Restraint training 2008

• 2008 FA Football coach: Level 1 and 2: FA Learning

• 2005-08 BA (HONS) Social Policy Including Social Policy; Politics, Criminology and Law, Psychology, Sociology, Education and Economics Brighton University:

Other Training:

• In-house: Caterpillar Marine / Honeywell Aerospace. Ie, automated pallet locators; cranes / heavy lifting; automated engine locators; SIGMA; 5S, health and safety, safety awareness; confidentiality; manual handling; working to

‘standard of work’ diagrams etc. Stores, chemical hazard awareness, hand and power tools, electrics; grounding and bonding, pneumatic test safety, pressure test safety training.

• Emergency First Aid FA

• Safeguarding Children FA

• Child Protection Training FA

• NACRO: Crime Reduction Charity, ie youth projects, education and employment 2007 EMPLOYMENT

Full time Agency Work, Team Jobs, 2021-2025:

Production Line Engineering Technician: Aeronautical production-line Technician. Team Jobs: – Honeywell Aerospace Technologies.

August 2024 to Present

• Full time staff member for Honeywell Aeronautical Engineering, via Team Jobs Employment Agency Production Line Technician: Marine Engine building / Marine Engine Test-House fitter. Team Jobs: – Caterpillar Marine,

September August 2021 to July 2024

• Full time staff member for Caterpillar Marine Engineering, via Team Jobs Employment Agency 3

Specialist Support and Teaching Assistant

Marland School – North Devon Council, Barnstaple,

September 2019 to June 2021 (left to relocate to Dorset)

• Full time staff member in school for pupils with social, emotional, behavioural and mental health difficulties. Hygiene Operative and Porter-Caretaker

Devon Norse – Ilfracombe Academy (left to relocate to Dorset) September 2019 to June 2021

• Part time hygiene operative and assistant caretaker at secondary school Behaviour and Pastoral Team

Brantridge School

September 2013 to August 2019 (left to relocate to North Devon)

• Pastoral, Education, Behaviour and SEN Support

Team Leader

Supporting Independence Services

November 2011 to 2013

• Full time role here varied from Support Worker, to Senior Support Worker for adults with learning disabilities and Team Leader for clients with mental health difficulties, in a residential setting Personal Assistant & Support Worker

November 2011 to March 2012 (left for full-time work)

• Part time; Independent support worker for clients with autism and catatonia. Personal Care and Support Worker

Variety of Support Services - Sussex

September 2011 to November 2011

• Part Time and bank staff member in a variety of employment positions, ie independent living support, residential support; home-care etc, for adults with learning or physical disabilities. Disability Football Coach & Education Mentor; Brighton and Hove Albion Football Club Albion in the Community. BHAFC

June 2010 to July 2011 (left to broaden skillset). June 2010 - July 2011 Albion in the Community

Disability Football Coach & Education Mentor Brighton and Hove Albion Football Club

• Full time football coach and education mentor for children and adults with learning, communication and physical disabilities.

Specialist Learning Support Teaching Assistant

Oak Grove College - Worthing

October 2008 to June 2010

• SEN Teaching Assistant. Full time specialised teaching and learning support for pupils with learning / physical / medical or communication disabilities and/or challenging behaviour 4

College and University

• NORTHBROOK COLLEGE SUSSEX.

• Brighton University. – Brighton

2004 to 2008

Hospital Porter, Crash Team and Security

Goring Hall Hospital - Worthing

2003 to 2004 (left for full-time study).

• Full time staff member, responsible for minor maintenance, security and emergency crash team member, Cash Handling Security Officer

Securicor

1999 to 2004

• Full time staff member. Driver of armoured vehicles, collection and delivery of large amounts of cash. Television and Audio Sales and Fitting / Installation. Driver. Management.

‘BAT’ - Brighton

1991 to 1999

• Shop supervisor with some management responsibilities. Customer service, sales,

• Driver; delivering goods to customers across Sussex. Television, CCTV and audio installation engineer. FUTHER AND HIGHER EDUCATION

• HUMANITIES ACCESS COURSE: Including Mathematics and English Northbrook College, 2004-2005

• BA (HONS) SOCIAL POLICY in Law, psychology, sociology, education, economics Brighton University – Brighton, September 2005 to May 2008 SKILLS

Production Line, Manual and Technical Work; Driving and Customer Service, Mental Health; Behaviour Support; Education Support; SEND, SEMH; Administration; Policy and Practice; Parental Support (10+ years), Emotional Health. MS Office / IT.

• Enjoy, DIY / Manual Work. Drumming in community Samba Band and spending time with family.



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