Customer Service
Resume:
Harmony Williams
Chicago, IL *****
***********@*****.***
Willing to relocate: Anywhere
Work Experience
Dasher/Driver
Door Dash, CA
August 2022 to Present
Provide delivery services for customers to receive their food and/or merchandise in a timely manner while navigating safely through the city and successfully completing over 100 deliveries. Laundry Attendant (Sudster)/Driver
Sudshare/Poplin-CA
August 2022 to Present
Assisted many customers with a time consuming task by offering my time to tend to laundry. Managed time well enough to keep a consistent 24 hour turnaround to clean, fold, and deliver to over 50 customers. Driver/Delivery
Amazon-IL
September 2024 to January 2025
Expedite the process in which customers receive their supplies and merchandise by completing same- day delivery requests on time and successfully, totaling over 300 deliveries. Security Officer
CA
September 2023 to May 2024
• Purpose:** Deliver comprehensive security services, ensuring the safety of guests and staff, and manage traffic flow within the casino premises.
• Key Responsibilities:** • Offer exceptional guest service, including assistance with inquiries, medical aid response, and documenting incidents.
• Safeguard casino assets and personnel through vigilant escorting and monitoring of sensitive areas.
• Enforce casino safety and access policies, including issuing badges, identifying risks, and managing property conduct.
• Patrol casino parking lots, report and document suspicious activities, and liaise with Tribal Police.
• Direct vehicular traffic to ensure an organized flow and assist with vehicle-related issues.
• Maintain detailed security records, prepare reports for law enforcement, and oversee the use of security vehicles.
Cashier
76 gas stations-CA
September 2022 to February 2023
Ensure that guests receive reliable customer service. Always stayed aware of my surroundings to prevent theft. Cleaned the lot, main area and bathroom. Stock merchandise and coffee. Team Member
Dunkin Donuts-El Cajon, CA
October 2021 to September 2022
Team Member
Dunkin Donuts-Green Cove Springs, FL
January 2021 to August 2021
Greeted customers with a smile while making sure that they receive outstanding customer service. Understand all in store marketing promotions. Prepared food and drinks while cashing people out. At the end of shift, I maintained cleanliness of the assigned area and the lobby. Cashier
Taco Bell-Fleming Island, FL
August 2020 to November 2020
Awaited customers at the cashier to provide outstanding customer service and correctly take down their order. Understand all in store marketing promotions. Clean lobby when there is free time. Help out other stations when needed.
Education
West Hills High School - Santee, CA
Skills
• Stocking
• Active listening Customer service Communication Problem-solving Adaptability Creativity Attention to details Navigation
• Serving
• Organizational Skills
Contact this candidate