Customer Service Front End

Hello

I’m Van Pham

*** ****** ******

Boston, Ma 02124

857-***-****

**********@*****.***

Skills

I have experience working at a market for 2 years, and I'm good at handling situations. I'm a good listener and can provide what customers need. I'm quick to adjust to new surroundings and efficient at completing the tasks assigned to me..

Experience

February 2022

Wholefoods market, Charles River Plaza - cashier, front end, customer service, shopper

●I can speak Vietnamese influence, and talk in Vietnamese when the Vietnamese people are struggling to look for items.

●My metric is always high compared to others member there

●I worked there for over two years, doing the same thing the whole time. I want to challenge myself with something new so that I can learn.

December 2021

Watertown - food server

●I work there for couple nights

●I work really hard and make sure to visit every table to serve food. Let's let others taste the new food we have.

Education

September 2023 - May 2027

University of Massachusetts, Boston - Computer Science bachelor’ degree

I’m working towards my bachelor's degree, aiming to finish in four years as I’ve planned. I’m transferring to couples University. I visited Suffolk, but the tuition costs were just too high for me to manage. I transferred to Bunker Hill for one year. However, I finally transferred to Umass Boston. I was really struggling with that decision, and it took me a year to make progress on it.

Awards

I'm not looking for anything too specific, but I'm considering my first job. I receive rewards for consistently being the fastest member of the month according to the metrics. I know a lot of items in the store and can remember the codes for each one. So during busy hours like breakfast, lunch, and dinner, I can efficiently handle a lot of customers' items.