Michael Glenn
Woodmere, NY *****
*********@*****.***
Professional Summary
· Competent, organized, and creative professional with proven skills in marketing/sales and in working with electronics, computers, and hands-on detail and repair tools
· Over 20 years of experience serving and enhancing business for a diverse group of organizations and clients
· Experienced in maintaining workplace, customer, and worker safety
· Skilled in marketing strategies and campaigns, social media management, web-based advertising, search engine optimization and client relationship management
· Technical skills including MS Office Suite, Google Workspace, professional email usage, Internet, remote work
· US Navy Veteran - 4 Year Honorable Discharge - Specialist in hydraulics, electronic/computer components
· Certifications: CDL Class “A” with passenger Endorsement, OSHA 30hr construction, SST 8hr Fall Prevention, SST 2hr Drug & Alcohol, DOT 4hr site, DOB SST 4hr supported scaffold user, Safety Flagger, First Aid/CPR AED
· Excellent verbal, written and interpersonal communication skills Willing to relocate to: Atlanta, GA - Long Island, NY Work Experience
Manager/Stylist - Licensed Cosmetologist & Master Barber Sonia’s Unisex Salon Far-Rockaway, NY
March 2008 to Present
· Perform various Cosmetology and Tonsorial services - serving up to 30-35 customers per day
· Communicate with clients via email, in person and over the phone
· Oversee sales and implementation of social media advertising and targeted promotions to elevate brand awareness and promote sales
· Monitor day-to-day shop activities, including inventory and supplies, expenses, transactions, equipment and room sterilization, contract stylists, and tending to customers
· Execute highly detailed and creative hair styling processes, carefully following customer preferences, and utilizing appropriate tools
Driver
Pods Enterprise LLC-Jamaica, NY
August 2022 to March 2024
Pick up and delivery of moving and storage containers using custom lift. Driver Helper / Warehouse
Dnata Inflight Catering-Inwood, NY
April 2022 to July 2022
· Occasionally drive box truck, cargo vans and mini vans to deliver VIP catering orders, pick up international trash and load trollies of food for flights. Also drive a box truck and vans to address warehouse and cargo needs.
Landscaping/Horticulture Crew Member
Transitional Employment-Intervine Bronx, NY
January 2022 to March 2022
· Receive hybrid training in green landscaping, horticulture, and Contextualized Construction Mathematics
· Perform garden maintenance including clean-up, weeding, planting, mulching, and watering, basic plant identification and pruning
· Additional training in conflict resolution, problem solving, communications, and teamwork principles Office Manager/Sales
James L. Glenn Real Estate-Brooklyn, NY
January 2005 to January 2007
· Provided leadership support to a staff of three regarding sales strategies to effectively meet and exceed revenue sales goals
· Developed an effective marketing strategy consisting of online, print, yellow pages and direct mailing channels which exceeded sales goals by ten percent
· Generated, managed, and closed leads from inventory of sales and rental properties via MLS software system and other resources
· Monitored day to day office activities and tracked projected revenue goals
· Showed properties, drew up lease contracts, performed background checks, and finalized deals Yellow Pages Account Executive/Inside Sales
TMP Worldwide Directional Marketing-Brown Deer, WI September 2001 to January 2005
· Promoted and marketed products nationally to a multi-million-dollar portfolio of clients, to build market share and brand awareness
· Aggressively exceeded sales goals and won Top Sales Award for 2006
· Increased revenue expectations by fifteen percent via yellow pages and interactive online marketing channels such as Verizon SuperPages, Google, and pay-per-click campaigns
· Conducted extensive market research via primary and secondary data while delivering targeted market strategies within client budgetary limitations
Education
AAS in Marketing
Nassau Community College - Garden City, NY, US
September 2017 to May 2020
Commercial Driver's License (CDL)
Class A
Expires: October 2030
Endorsements: P (Passenger vehicles)
Skills
• Competent, organized, and creative professional with proven skills in marketing/sales and in working with electronics, computers, and hands-on detail and repair tools
• Over 20 years of experience serving and enhancing business for a diverse group of organizations and clients
• Experienced in maintaining workplace, customer, and worker safety
• Skilled in marketing strategies and campaigns, social media management, web-based advertising, search engine optimization and client relationship management
• Technical skills including MS Office Suite, Google Workspace, professional email usage, Internet, remote work
• US Navy Veteran
• 4 Year Honorable Discharge
• Specialist in hydraulics, electronic/computer components
• Driving
• Marketing
• Organizational skills
• Outside sales
• Microsoft Office
• Microsoft Excel
• English
• Communication skills
• Negotiation
• Sales management
• Account management
• Inside sales
• Forklift
• Sales
• Customer service
• Computer skills
• Cash handling
• Direct sales
• B2B
Military Service
Branch: United States Navy
Service Country: United States
Rank: E3
November 1982 to November 1986
Certifications and Licenses
Cosmetology License
First Aid Certification
Passenger Endorsement
CDL Class A
Barbering License
Driver's License
Motorcycle License