Khadijah Greene
**** **** *** *** **, Brooklyn NY 11224
Cell: 929-***-**** Email: ****************@*****.***
SUMMARY
Highly motivated Scheduling Coordinator handling administrative tasks successfully, experienced in providing exceptional customer service and delivering quality care while maintaining calendars for 13 - in house medical specialist. Dedicated employee known for punctuality, and positive attitude that will make a difference.
SKILLS AND QUALIFICATIONS :
Calendar coordination
HIPAA guidelines
Medical records management
Excellent organizational skills
Excellent Communication skills
Experience with EHR systems
Schedule coordination
Patient relations/care
Office management experience
Excellent Telephone skills
Copy/Fax/Scan experience
Excellent Problem-Solving skills
Direct Support experience
Experience with Young Adults and Adults
Money Handling experience
EMPLOYMENT HISTORY:
Scheduling Coordinator I Apex Healthcare Long Beach, NY 01/2022 – Current
Managed staffing employee schedules, including appointments, treatments, and lab visits.
Assist practicers with patient care coordination, including medical record maintenance, medication reconciliation, and insurance documentation
Developed and maintained relationships with patients and their families to ensure a high level of science and satisfaction
Patient Care Coordinator Clear Conscience Counseling Brooklyn, NY 02/2019– 9/2021
Organized and managed over 13 clinical schedules and monthly calendar obligations for various levels of management and staff
Answered office phone and emails to schedule appointments, forward information and completed a variety of task
Review case progress
Checked patients in and out for appointments and collected and processed patient payments and maintained patient files.
Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
Delivered high-quality administrative and customer to sustain patient and work flows.
Protected patients by observing strict HIPAA guidelines.
Office Executive Assistant FORTE EMIS JV Brooklyn, NY 10/2018 – 01/2019
Responsible for assisting project manager in the needs of all legal, code, and contract requirements.
Having excellent professional communication skills, including written and oral.
Completely familiar using office tools and equipment.
Critical thinking and active listening.
Extensive knowledge of the blueprint of the job and ability to explain concepts clearly.
Administrative Direct Support ACCESS STAFFING New York, NY 4/2015 – 8/2018
Worked as an on-call Direct Care admin worker providing physical, emotional, and educational aid that fostered independent living to young adults.
Assisted clients with developing independent living skills such as managing money, food prep, caring for clothing and maintaining their living space.
EDUCATION:
New York City College of Technology Brooklyn, NY 2011 – 2013
Associates in Health Management(AAS) GPA – 3.4
Sheepshead Bay High School Brooklyn, NY 9/2007 – 6/2011
High School Diploma obtained
LICENSES AND CERTIFICATIONS:
Home Health Aide Certification – Partners in Care (2012)