Customer Service Search Engine

Anthony Super

516-***-**** ************@*****.*** linkedin.com/in/anthony-super-623285351 github.com/thesuper32203 EDUCATION

Nassau Community College Aug. 2023 – May 2025

Associates of Science in Computer Science Garden City, NY PROJECTS

Simple Search Engine Java, HTML, Maven, Git, SQL Developed a basic search engine using Java to create a web crawler that indexes web pages. Built a front-end interface with HTML for users to input queries and view results. Designed and implemented an SQL database to store crawled data and ensure efficient retrieval Utilized IntelliJ IDEA and Maven for development and dependency management ToDo List Personal Project Java

Developed a command-line task management system using Java. Implemented features to create, view, delete, and save tasks. Utilized file handling to persist tasks across sessions. Applied object-oriented programming principles to structure the application efficiently. EXPERIENCE

Marshalls East Meadow, New York

Customer Service Assitant Nov 2024 — Current

Handled difficult situations professionally, turning negative experiences into positive outcomes Supported colleagues during high-traffic periods to meet store goals and provide seamless service promoted store promotions and loyalty programs to enhance the customer shopping experience Spirit Halloween East Meadow, New York

Store Associate Sep 2024 — Nov 2024

Trained and mentored new staff on store policies, customer interactions, and register operations, contributing to a productive and supportive work environment Processed sales transactions accurately and efficiently, handling cash, credit, and returns with minimal errors

Coordinated with team members to set up seasonal displays, enhancing visual appeal and encouraging product engagement

Stew Leonards East Meadow, New York

Front End July 2021 — Jan 2024

Resolved customer concerns promptly and professionally, creating positive interactions and increasing customer loyalty

Provided customer service, assisting guests with purchases, questions, and store navigation to enhance their shopping experience

Quickly adapting to system updates and resolving minor technical issues independently TECHNICAL SKILLS

Languages: Java, C, SQL, HTML, Dart

Frameworks: React, Flutter

Developer Tools: Git, Docker, VS Code, Intellij

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