Customer Service Security Services
Resume:
Corey Willis
Professional Security Services
Milwaukee, WI 53225
******.*****@******.***
Professional Summary
• Resourceful security professional with 6+ years of experience in providing security services for various events, stores, and facilities.
• Skilled in conducting regular patrols, monitoring surveillance cameras, and providing excellent customer service.
• Proficient in investigating, documentation, stationary surveillance, and maintaining professional loyalty.
• Committed to maintaining a safe and secure environment for customers, employees, and merchandise.
• Will relocate to: South Milwaukee, WI - Brown Deer, WI - Greenfield, WI etc.
• Authorized to work in the US for any employer Work Experience Security Guard
• Certified and fully insured to perform private security and investigation services. Valley Protective Services Company, Milwaukee, WI
General Manager/June 2019 to Present
Providing security services for all types of events, stores, parking lots, restaurants etc. Maintained a safe and secure environment for customers, employees, and merchandise in a busy retail setting regular patrols of the store premises to deter theft, vandalism, and other criminal activities. Monitored surveillance cameras and alarm systems to promptly identify and respond to any suspicious behavior or incidents Collaborated with local law enforcement agencies to report incidents, provide evidence when necessary, and ensure appropriate actions were taken. Provided excellent customer service by assisting shoppers with directions, locating products, or answering inquiries about store policies. Coordinated with management regarding any potential security risks identified during routine inspections
Brosnan Security/Milwaukee, WI
Security Guard/ May 2023 to October 2023
Conducted daily security patrols of assigned areas. Enforced safety regulations and monitored access control points. Investigated suspicious activity and reported findings to management. Responded to alarms, emergencies, and disturbances. Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons. Provided customer service assistance to staff and visitors in a professional manner. Created detailed incident reports documenting any security-related issues or incidents that occurred during shifts. Security Officer/JBM
Security March 2014 to April 2022
Monitored surveillance cameras and responded to suspicious activity. Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance. Provided escorts for visitors as needed throughout the facility. Maintained accurate logs of all security related activities. Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
Diploma in Basic learning Madison High School August 2000 to December 2023 Construction Career of American -
Security Certification and CPR Certified since 2025 Skills
• Critical thinking and problem-solving skills
• Volunteer and participate with community events
• Outstanding communication skills
• Excellent communication skills
• Management and leadership skills
• Great emergency management skills
• Patrolling, teamwork, access control
• Human resources experience
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