Customer Service Product Quality

INAS F HASAN

Phone: 586-***-**** Email: *************@*****.*** Hamtramck, MI 48212

PROFESSIONAL SUMMARY

Enthusiastic and eager to contribute to team success through hard work and attention to detail. Able to take on multiple simultaneous tasks with excellent time management abilities and resourceful approach, motivated to learn, grow, and excel in my career

SKILLS SUMMARY

● Customer Service Attention to detail

● Microsoft Office Fluent in Arabic & English

● Leadership Decision making

● Time-management

WORK EXPERIENCE

Stocker

Dollar Tree 9/2022 to 6/2023

● Inventory stock items and record data manually or using computer

● Verify, inspect, and label incoming orders and store

● Price items and stock shelves with merchandise

Bakery / Seafood Associate

Kroger – 7/2022 to 5/2023

● Produce bakery products, ensure consistent product quality and meet daily production needs

● Maintain a safe and clean environment that encouraged customers to return

● Provide exceptional customer service and assist customers with seafood selections

● Check product quality to ensure freshness

Receptionist

Lake-side medical service – 2/2021 – 1/2022

● Make appointments for patients accurately and efficient

● Assist patients with any scheduling concerns, reschedule appointments as necessary

● Return patient calls if unable to make appointment at the time of patients interaction Customer Service

Home Depot – 2/2021 – 10/2021

● Handle customer complaints, provide appropriate solutions and alternatives within the time limits

● Follow communication procedures, guidelines, and policies

● Assisting customers with emergency problems or unexpected situations Receptionist

Holbrook Medical Clinic – 1/2018 – 1/2022

● Welcome patients and visitors in person or on the telephone and answering or referring inquiries

● Notify the provider/ staff of patients arrival

● Verify patients insurance information and answer any concerns patients have

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Panera Bread -2021/09/15

crew member

Chipotle Restaurant

crew member

Arby’s Restaurant

sandwiches maker

Flaxen Gate

a production worker

EDUCATION

Wayne County Community College – Some College

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