Executive Assistant Customer Service
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Alba I. Elms
EXPERIENCE
Millers Ale House, Destin, FL
to go specialist.
Head Hostess, Server, Scheduler & Prep
June 2020 - Current
Responsible for all front of house positions needed including taking
customer orders while ensuring satisfaction, processing payments such
as handling cash and credit transactions, recommending daily specials
and discounts to smoothly up-sell dishes and other products, as well as
solving customer conflict and problems as they arise. I am also
responsible for training several new hires.
Gill Consulting Services LLC, Santa Rosa Beach, FL — Executive Assistant
April 2019 — June 2020
Aided the Owner/Operator of a Management Consulting and Staffing
company that was primarily focused on improving productivity and
process improvements to clients in manufacturing, oil & gas, and
chemical verticals. Did mass email campaigns, follow up calls and
scheduled travel.
The company was dissolved due to Covid.
Dekalb County Court House, Decatur, GA — Senior State Clerk / Deputy
Clerk 2, State Court Traffic Division
August 2004 ~ April 2019
Areas worked: Dispossessory Department, Criminal Department,
Educational Neglect, Garnishment Department, Magistrate Court,
Switch Board Operator, Customer Service & Clerk for Division
Traffic Intake Department.
Retired in 2019.
4111 Commons Dr W pt 1204
Destin, FL 32541
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SKILLS
Organized
Knowledge of Product
Strong Communication
Multitasker
D: e
Time Management
Positive Mindset
Cash Handling
Marketing
AWARDS /
CERTIFICATIONS
Certificate of Training
(Security & Integrity)
Certified Translator
(Bilingual / Spanish)
Microsoft Word & Excel
Ride for Kids (Pediatric
Brain Tumor Foundation)
Gold Award (Football
Booster Team)
EDUCATION
Camden High School —
Diploma
September 1989 - May 1989.
Camden, NJ
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