Customer Service Environmental Services

Cottage City, MD

Phone: 240-***-**** E-Mail: *************@*****.***

PROFILE

Optimistic and motivated team player who works hard to achieve team goals and objectives. People-oriented worker with a high degree of persistence and patience when working on long, detailed, or complex tasks. Recognized as a decision maker who listens carefully to alternatives before making judgements. Relationship builder with internal and external stakeholders. Excel in analyzing and adjusting work procedures for maximum efficiency.

PROFESSIONAL EXPERIENCE

Walmart Super Center, Washington, DC April 2012- March 2014

STOCKER:

Full-time position requiring customer service skills, ability to work independently, attention to detail and meeting proper deadlines.

ATTENTION TO DETAIL:

Unload inventory and examine merchandise to identify items to be recorded or replenished. Managing items by stocking shelves, rotating items and removing damaged items.

CUSTOMER SERVICE: Answer customer questions about merchandise and advise customers on merchandise selections. Greeting customers to provide them with a positive shopping experience.

Walter Reed, Washington, DC March 2008 – September 2011

ENVIRONMENTAL SERVICES AIDE:

Performs cleaning and sanitation tasks in an organization to maintain clean and sanitary environments for workers and visitors. Ensure that all areas of the facility, including patient rooms, common areas, and restrooms, are kept clean and sanitized to prevent the spread of infections and maintain a healthy environment. Properly handle and dispose of hazardous and non-hazardous waste according to established protocols. This includes sorting, collecting, and disposing of waste materials in compliance with local regulations.

CUSTOMER SERVICE:

Provide excellent customer service to patients, visitors, and staff by addressing their concerns and maintaining a positive and welcoming environment.

Shoppers Food Warehouse, Forestville, MD April 2006 – October 2007

CASHIER / COURTESY CLERK:

Provides prompt, efficient, and friendly customer service. Cleans up miscellaneous spills throughout the store. Gathers carts from the parking lot and returns them to their proper location in the store. Cleans restrooms and keeps them well stocked with toilet paper and paper towels. Keeps the bag racks full and returns left items to their proper place.

CUSTOMER SERVICE, Washington DC

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and

patience in all customer interactions and treating customers as the most important people in

the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.

Education

Potomac High School – Forest Heights, MD

All references provided upon request.

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