Front Desk Sales Associate
Resume:
Alyssa Yokley
A kind-hearted team player
Clovis, CA 93612
********@*****.***
EXPERIENCE
Club Pilates, Fresno CA — Sales Associate/Front Desk
March 2024 - Present
• Greet guests and ensure a welcoming environment.
• Educate new prospects on the benefits of joining Club Pilates.
• Sell and upsell memberships, packages, bundles, and apparel.
• Manage front desk operations including answering calls, scheduling, and booking appointments.
• Maintain client relationships through consistent communication and updates.
• Hold responsibility as a key holder, ensuring opening and closing procedures are followed.
• Assist with marketing initiatives to increase membership sign-ups.
Pandora Jewelry, Palo Alto CA — Sales Associate
January 2024 - March 2024
• Provided excellent customer service to enhance the shopping experience.
• Displayed merchandise following company visual standards.
• Assisted customers with product selection, increasing sales and meeting goals.
• Cultivated relationships with customers to drive repeat business.
Blended Families Inc, Fresno CA — Administrative Assistant
August 2023 - January 2024
• Managed front and back-office administrative tasks, including answering calls and greeting clients.
• Scheduled appointments and maintained calendars.
• Handled confidential documents, e-filing, and data entry into legal software.
• Collected payments, provided client updates, and coordinated court runs.
SKILLS
• Sales and Upselling
• Customer Service Excellence
• Front Desk and Administrative Support
• Calendar Scheduling and Appointment Management
• Effective Communication and Active Listening
• Key Holder Responsibilities
• Client Relationship Building
• Visual Merchandising
EDUCATION
Clovis Community College, Clovis CA — Business Administration
August 2019 - May 2021
Attended college briefly for business administration before Covid; plan to return.
LANGUAGES
English
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