Customer Service Package Handler
Resume:
MaNiah Woods
Trenton, New Jersey *****
************@*****.***
Professional Summary: Experienced customer service professional committed to delivering exceptional customer experiences. Proficient in financial transactions, adept at managing high-volume customer interactions, and skilled in utilizing point-of-service systems. Possesses strong active listening and communication abilities. Work Experience:
Package handler: Fed ex grounds
Hamilton NJ. October 2024- Present
● Physical loading, unloading and/or sorting of packages of varying sizes and weights by hand.
● including lifting, pushing, pulling, carrying, scanning, placing packages
● as well as physical bending, twisting, kneeling
● Ability to walk, stand, and stoop for long periods of time Work Experience:
Retail sales associate: Finish line Macy’s
Lawrenceville NJ. March 2024- September 2024
• Created positive experiences for customers through friendly conversations during transactions.
• Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, as well as
security practices.
• Greeted customers upon entering store and provided assistance in locating desired items.
• Conducted periodic price checks for competitive pricing accuracy on the sales floor.
• Operated cash register to process customer purchases accurately and efficiently. Work Experience:
Front end runner/ cashier Saker Shoprite,
Lawrenceville NJ March 2021- December 2024
● Handled cash transactions accurately and securely according to company procedures.
● Cleaned and maintained work areas on a regular basis.
● Greet all customers and provide them with prompt, courteous service and assistance.
● Issue refunds and price plus cards.
● Worked with cross-functional teams to achieve goals.
● Provided excellent service and attention to customers when face-to-face or through phone conversations.
● •Worked successfully with diverse group of coworkers to accomplish goals and address issues related our products and services.
Education:
Mercer county community college. West Windsor NJ
Associates degree June 2023- current
Major: Biochemistry
Trenton Central HighSchool, Trenton NJ
Diploma June 2023
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