Customer Service Driver's License

BLESSING FABUNMI

Edison, NJ *****

***********@*****.*** / 862-***-****

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. SKILLS

Valid Driver's License

Clean Driving Record

Transportation

Loading and Unloading

Problem-Solving

Shipping and Packaging

Time Management

Sales and Marketing

Cash Handling

EXPERIENCE

Hairdresser / Braidbygoodness - Edison, NJ 02/2023 - Current Greeted customers, answered phones and booked appointments. Provided consultations to discuss hairstyle options for clients. Shampooed, conditioned and blow-dried client's hair. Applied a variety of chemical treatments such as perming, relaxing or straightening services. Maintained cleanliness of salon equipment, tools and work areas. Advised clients on how to maintain their hairstyles at home between visits. Ensured client satisfaction with the quality of service provided. Driver / Uber Eats - Edison, NJ 06/2021 - Current

Delivered packages to customers in a timely and efficient manner. Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition. Maintained accurate logs of vehicle inspections and repair status. Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Verified the contents of inventory loads against shipping papers. Shipping Clerk / Amazon - Avenel, NJ 11/2021 - 12/2022 Verified shipping documents for accuracy.

Received and distributed incoming packages to designated departments or personnel. Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage. Reviewed carrier invoices for accuracy before submitting them for payment processing. Assisted in resolving any disputes between customers and carriers related to shipping costs or delivery BF

timeframes.

Compared shipment contents with paperwork to support inventory accuracy and records management. Entry Level Marketing and Advertising Assistance / Stryde management - East Brunswick, NJ 07/2022 - 12/2022 Developed and implemented comprehensive marketing strategies to increase brand recognition and market share. Created promotional materials such as brochures, flyers, posters, and advertisements for print media, web-based campaigns, radio and TV ads.

Conducted market research surveys to identify customer needs and preferences. Collaborated with graphic designers to produce high-quality visual content for digital platforms. Managed external vendors including advertising agencies, PR firms and other service providers. Process Assistant / Amazon - Avenel, NJ 03/2021 - 10/2021 Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.

Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.

Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.

Supported special projects upon request from department manager. Coached and trained production leads on general process concepts, lean manufacturing and how to identify potential improvements without assistance.

Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.

Learning Ambassador / Amazon - Middlesex, NJ 01/2021 - 03/2021 Provided guidance to students on how to navigate the Learning Management System. Conducted one-on-one or group tutorials for students who needed extra help with assignments. Assisted faculty in creating course materials and activities that support learning objectives. Utilized a variety of teaching methods such as problem-solving exercises, simulations, role plays. Cashier / Family Dollar - Newark, NJ 02/2020 - 11/2020 Greeted customers and answered any questions they had about the store's products and services. Verified that customers were of legal age to purchase alcohol or tobacco products. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Stocked shelves with merchandise when needed.

Issued receipts, refunds, credits or change due to customers. Answered customer inquiries regarding store policies and procedures. Pharmacy Technician / Khaf - Abeokuta, Ogun State 05/2013 - 11/2015 Maintained daily inventory of pharmaceuticals and ensured proper storage conditions. Prepared medications for dispensing by counting, pouring, labeling, and verifying doses. Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Assisted pharmacists in compounding sterile products according to state regulations. Managed filing of prescriptions, both electronically and manually. Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review. Ordered drugs from wholesalers as needed and maintained records of incoming shipments. Verified accuracy of medication labels before they were dispensed to customers. Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations. Received payment from customers and processed credit card transactions when necessary. Resolved customer complaints in a timely manner while maintaining professionalism at all times. Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.

Checked expiration dates on medications to ensure that only unexpired products were dispensed. Restocked shelves with new supplies of medications as needed. Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations. Provided education materials about medications to patients upon request. Organized work areas so that everything was easily accessible when needed. Assisted in training new employees on pharmacy procedures. Monitored inventory levels of commonly used drugs and placed orders when necessary. Teamed with peers, technicians and pharmacists to prioritize and complete orders. Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions. Refilled medications, offered insight into over-the-counter products and verified insurance benefits. EDUCATION AND TRAINING

Associate of Science: Nurse Expected in 11/2024

Essex County College - Newark, NJ

High School Diploma 09/2016

Lisabi Grammar School - Abeokuta, Ogun State

Completed continuing education in physics, chemistry, biology, geography, yoruba Major in science

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