Customer Service Property Manager
Resume:
Wilmarie Luberza
Chicago, IL *****
********@*****.***
Work Experience
Patient Registration
Thorek Memorial Hospital-Chicago, IL
September 2023 to Present
Patient registrars manage the hospital's database, updating patients' information, confirming insurance details, taking calls, responding to patients' inquiries … the process of collecting and recording essential demographic and insurance information from individuals seeking healthcare services. Event Staff/CSR Remote
Barnstorms lasso-Chicago, IL
June 2023 to Present
Chicago concert & Events
SUENOS 2023
NASCAR 2023
LOLLAPALOOZA 2023
Assistant Property Manager
The Lockup Self Storage-Chicago, IL
June 2022 to September 2023
Property management
Sales
Counting inventory
Daily transactions
Customer service
Hostess/Assistant Manager
Shakou Restaurants-Park Ridge, IL
September 2019 to June 2022
• Answering phones
• Making reservations
• Greeting customers
• Seating guest at there table
• Team player
• Work well under pressure
Dispatcher/Customer Service Rep
Private Owned Company-Chicago, IL
March 2016 to August 2019
• Answering calls
• setting up appointments
• following up with customers
• File organizing
• Strong communication skills
• A history of thriving in stressful situations
• A team-first attitude
• A gift for paying attention to the smallest details Direct Support Professional/Nurse Aide
McDonoughHospital/Crothall Compass Group-Macomb, IL September 2018 to May 2019
Direct Support Professionals assist adults or children with intellectual and other developmental disabilities in a residential living environment.
• Helping adult participants with daily activities
• Accompanying adult participants to doctor appointments
• Cooking and serving meals
• Performing light housekeeping duties
• Running errands
• Providing companionship.
Mosaic is a organization serving people with intellectual disabilities. We believe that every individual is a person of worth. Together Mosaic staff members, volunteers and the people we support work as partners. We help the individuals with intellectual disabilities on a daily basis with errands daily routine! Taking them to appointments there job community activity and events! Server/Cashier
London house hotel by hilton-Chicago, IL
April 2015 to June 2017
• In room dinning room service- order taking, interacting with the guest, placing there order over the phone, preparing there dinning tray delivering it to them up to there room using a micros software to input there items in computer closing out there check other duties was to close report at the end of your shift.
• We also had to restock our station polish silverware fold napkins tray sweep on floors and etc.
• Room service is organized as a subdivision within the Food & Beverage Department of high-end hotel and resort properties.
Education
high school diploma
Waukegan High School - Waukegan, IL
September 2000 to July 2003
Robert Morris College - Chicago, IL
Skills
• Google Suite
• Google Docs
• I’m skilled in PowerPoint Microsoft office excel!Answering Multi lines on phone setting in a call center also appointment scheduling! Direct Support Direct home health care 3 years
• POS
• Property Management
• Aloha POS
• Bilingual
• Spanish
Certifications and Licenses
Driver's License
First Aid Certification
CPR Certification
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