Customer Service Silver Spring
Resume:
Isaac Akinfeleye
Silver Spring Maryland 20910
***********@*****.***
March 1, 2025
Dear Hiring Manager
I am applying for a position at your company. Based on the posted description, I'm confident that I am
capable for the position and will be a strong addition to your team. I would appreciate a job interview at
your earliest convenience. Please find my resume attached.
I can be reach at the number above or at my email address.
Sincerely,
Isaac Akinfeleye
Isaac Akinfeleye
1200 Blair Mill rd # 805 Silver Spring Maryland 20910
301-***-**** • ***********@*****.***
Management
● Experienced professional seeking to fill your job vacancy.
● I have had over 20 years of customer service experience, and feel I have learned so many things
over the course of those years on the job. These learned steps are key for the managerial
position opportunity.
● My skills of good Management are
● Leadership- leading by empowering workers on the job, giving them value for their employment
and creating workers who want to stay on the job.
1.● (1) Directly motivating workers to excel on job.
● (2) Show connection to workers.
● (3) Give them vision.
● (4) Breakdown job duties.
Key Qualifications
● Qualified and competent in Word, Excel, and Power Point.
● Computer literate.
● Worked Twenty years of customer service
● Leadership qualified I know how a good leader should empower, guide, help and create a place
where worker want continuous learning and thrive on the job.
● Good communicator. known to give step by step instructions, and find problems that
employees may have.
● I’am able to work at an high pace and high productive rate with low-cost effectiveness.
● I know most software.
● Very analytical able to visualize and assimilate data.
WORK HISTORY
Lawn Specialists, Trugreen
Sterling, Virginia
July 2024-Present
● Job duties include driving to various homes to service customers homes with lawn care. Duties
include implementing lawn care products on lawns, and providing other lawn care services such
as aeration and other services as needed by customers.
Ramp agent, DANATA
Sterling, Virginia
April 2022-Current
● Job duties are to load containers with luggage’s and deliver them to plane side for loading. Other
duties include offloading bags from plane to drop off belts within the airport baggage rooms.
Other duties include keeping notes of luggage’s loaded on container and delivering the notes to
the duty manager.
Security Officer, Massive Entertainment
Bowie Maryland
April 2014-Current
● Security guard for major events in the DMV area. Top security for events such as Government
events, galas, sports events, clubs, and outside events in the downtown areas
.
Warehouse Associate, Amazon
Hyattsville, Maryland
November 2024- February 2025
● Duties were to help set up bags for loading with delivery items for drivers to pick up, and load
onto their trucks. Other duties at times were to pick items from stacks, and load them into bags or
scan and pick items to load into bags. Other duties include scanning bags, and loading onto carts
for pick up.
DSL Driver, Amazon
Glen Burnie, Maryland
June 2024-July 2024
● Was a delivery driver for Amazon. Job duties were to load trucks, and deliver packages to various
addresses around the city
Food Worker, Gate Gourmet
Sterling, Virginia
July 2022-June 2023
● Job requirements were to breakdown food items stored in coolers, and freezers for flights.
● Duties also include creating displays for food items, and placing them orderly onto racks by
following company guidelines.
Warehouse Associate, Air general
Sterling, Virginia
November 2021 - July 2023
● Worked in fast-paced warehouse.
● Duties include receiving shipment, and breaking shipments down in warehouse.
● Also, duties include pick up orders from warehouse to be delivered by associates into delivery
trucks, and pick up vehicles.
Amazon Associate
Sterling, Virginia
January 2020- September 2021
● Duties were shopping for customers who ordered groceries and picking the items, and placing
them into carts to be taking to area where groceries can be separated down to segments and bagged and sealed for delivery drivers to pick up.
Associate, Amazon
Farrows Point, Maryland
September 2021-April 2022
● Duties include sorting, handling, sealing, and packing warehouse goods into various shipping
boxes for shipment to homes.
Associate, Amazon
Halethorpe, Maryland
June 2021-September 2021
● Job duties include breaking down XL packages and scanning them, and placing them into trucks
for delivery.
Associate, UPS
Laurel, Maryland
July 2020-July 2021
● Work duties were to find and locate shipped goods from trucks loaded on belts into different
sorting location belts for loading into UPS trucks.
● Duties also included resorting items for delivery into trucks.
Associate, Swissport USA
Sterling, Virginia
October 2015- October 2019
● Job requirements were filling flight check list for flights.
● Other duties include loading bags into planes.
● Other duties were pushing flights from ramp into lanes for planes relocation for takeoff.
Sales Representative, Nu Home Exterior
Fairfax, Virginia
July 2014- July 2015
● Job requires going to home in various communities, and setting appointments for estimates to be
done by professional installers on home installations such as roof, doors, siding, windows,
bathroom, and shower remolding.
Sales Representative, Home fix
Vienna, Virginia
April 2014-July 2014
● Job required finding appointments, and setting time, and dates for professional installers to
provide estimates of roofs, windows, siding, and outside decks.
EDUCATION
UMGC
● Bachelor's degree in business management.
2020-2024
REFERENCES
Kemi Akinfeleye
Kunle Akinfeleye
Bunmi Akinfeleye
240- 615-7128
Contact this candidate