Project Manager Program
Resume:
PROFESSIONAL SUMMARY
Results-driven and analytical Project Manager with 10+ years of
diverse experience in team leadership, project planning & execution, and software development. Demonstrates expertise in developing & implementing cutting-edge digital technologies, renovating capital projects, and delivering significant cost savings. I am skilled in enhancing project visualization, collaborating with cross-functional teams, and leveraging technical proficiency to drive successful outcomes.
TECHNICAL PROGRAM MANAGER
Essintial Enterprise Solution, Camp Hill, PA / May 2024 – Current
• Lead and oversee retail store IT systems projects in the US for a UK-based retail account, managing field maintenance, break-fix services, and new store builds.
• Align project plans with company goals, track progress, address issues, and mitigate risks to ensure successful project delivery.
• Drive project intake, prioritization, resource allocation, and execution to meet business needs and identify
opportunities for new revenue streams.
• Manage customer relationships, ensuring contract alignment with Essintial proposals and communicating progress to executive leadership.
• Lead teams and tech lead, develop program strategies, and oversee large-scale projects with a focus on operational efficiency.
• Supervise P&L management and regularly report on financial performance, ensuring continuous process improvements.
• Lead QBRs, internal meetings, and provide guidance on escalation support, after-hours schedules, and process documentation.
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LEAD ANALYST IT DIGITAL MANUFACTURING
The Hershey Company, Hershey, PA / Mar 2022- May 2024 Key Qualifications & Responsibilities:
• Led project execution for MES and MOM systems,
collaborating with stakeholders on development,
integration, and maintenance.
• Managed capital projects including the implementation of TrakSYS, vehicle/handheld replacements, and global logistics.
*********@*****.***
Camp Hill, PA, 17011
EDUCATION
UNIVERSITY OF ARKANSAS-
GRANTHAM
Master of Science- Information
Management / Project
Management (2022)
• Cum Laude
Bachelor of Science- Computer
Science (2021)
• Delta Epsilon Tau Honor
Society
• Dean’s List
SKILLS
• Full Stack Development
• Leadership
• Team Management
• Project Management
• Problem Solving
• Microsoft Suites
Software
• Software Development
• Change Management
• Augmented/Virtual
Reality Development
• Technical Support
• Communication and
Collaboration
• PMO Methodology
VOLUNTEER
• Camp Hill- Community
Advisor Committee DEI-
Committee Member
• Camp Hill- Girls Softball
Team- Assistant Coach
R I C H A R D B A I L E Y I I
PROJECT MANAGEMENT
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• Oversaw digital manufacturing systems, troubleshooting issues, and facilitating systems integration to improve production efficiency by 20%.
• Led Hershey’s SAP S4 Hanna 2024 Go-Live Cutover, ensuring smooth project execution and system readiness.
• Developed and standardized Hershey APIs, improving system functionality and security by 10%.
• Managed incident resolution, change management, and quality assurance processes, ensuring adherence to business standards.
• Chair member of Hershey- Business Resource Group to foster collaboration and innovation throughout corporate personnel.
TECHNICIAN FACILITIES CAD/CAFM
The Hershey Company, Hershey, PA / Dec 2016 – Mar 2022
• Project managed digital twin technology projects, improving project visualization and achieving significant cost savings.
• Led mobile app development for Android/iOS, managed robotic units’ deployment, and oversaw the $750K
BLE/Badge Reader Upgrade Project.
• Managed $2M renovation projects across corporate offices and distribution centers, ensuring on-time and within- budget completion.
• Developed augmented/virtual reality applications using 3D models and led the Hershey AR Indoor Navigation Project, which is now part of company archives.
• Led vendor management for third-party developers and quality assurance testers on various web and mobile projects.
DESIGN TECHNICIAN
Derck and Edson Associates, LLP, Lititz, PA / Aug 2016 - Dec 2016
• Created detailed drafts and schematics using CAD for
$200K GIS and civil projects.
• Assisted in project cost estimating and collaborated with the design team for project execution.
Customer Support Service
CentreLearn, Shrewsbury, PA / Mar 2015 - Aug 2016
• Provided technical support and problem-solving for backend web-based application issues in online education for emergency responders.
Claims Adjuster
Benefit Vision Inc., Harrisburg, PA / Aug 2013 - Jan 2016
• Assisted customers with claims adjustments, provided budgeting support, and managed customer accounts
during open enrollment.
CERTIFICATIONS
• Business Acumen
• Circuit Stream: XR
Development with Unity
Course
• Unity Technologies
• Unity Certified Associate
• American Drafting and
Design Association
Contact this candidate