Valerie Marchesano
Austin, TX *****
************@*****.***
Professional Summary
Ambitious Assistant Manager with years of leadership and team development experience. Mentors new team members in company policies. top-quality service delivery and performance targets. Decisive yet personable problem-solver with superior conflict resolution skills. Trusted Assistant Manager delegates responsibilities and supervises day-to-day operations. Strong understanding of business management,
financial and leadership principles. Consistently establishes and achieves business and profit objectives. Willing to take on any task to support team and help business succeed. Offers strong attention to detail and problem-solving abilities.
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Willing to relocate: Anywhere
Work Experience
Assistant Property Manager
Emerge Living LLC/ Cascade Apartment-Austin, TX
May 2024 to Present
• Assisted property manager in overseeing daily operations of residential and commercial properties
• Handled tenant inquiries, complaints, and maintenance requests promptly and professionally
• Conducted regular property inspections to ensure compliance with safety regulations and identify maintenance needs
• Collaborated with leasing team to market available units, resulting in XX% increase in occupancy rate
• Prepared lease agreements, renewals, and move-in/move-out documentation accurately and efficiently
• Managed rent collection process, ensuring timely payments from tenants and addressing any delinquencies
• Assisted in the preparation of annual budgets for each property based on historical data and projected expenses
• Performed regular market research to stay updated on rental rates in the area and make pricing recommendations accordingly
• Assisted with eviction processes by preparing necessary legal documents and coordinating with attorneys if required
• Maintained positive relationships with tenants through effective communication channels including email updates or newsletters regarding property news or upcoming events
• leadership skills able to lead a team
• experience and knowledge in blue moon and one site Assistant Manager
Foundation Communities-Austin, TX
December 2023 to May 2024
• Supported senior managers with day-to-day operation requirement.
• Supervised team of employees, providing guidance and support for their professional development.
• Oversaw cash handing procedures, including opening and closing registers, making bank deposit, and reconciling daily sales reports.
• Resolved customer complaints or issues in timely manner.
• Conducted regular inventory checks and placed orders for supplies as needed.
• Working closely with management to develop strategies for improving sales and customer satisfaction.
• Managed daily workloads by organizing schedules and delegating tasks.
• Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms, and document updates, payments and property maintenance services. Education
Real Estate Training in Real Estate
Champions Real Estate School - Austin, TX
September 2024 to Present
High School Diploma
San Andrea High School - North Highlands, CA
June 1999
Skills
• LIHTC (1 years)
• Section 8 (3 years)
• Property leasing (4 years)
• Communication skills (9 years)
• Property management (6mo)
• Microsoft Power point (4 years)
• Landlord-tenant law (9 years)
• Property leasing (8 years)
• OneSite (1 year)
• Time management (10+ years)
• Fair Housing regulations (3 years)
• Yardi (8 years)
• Money handling (1 year)
• Leadership (2 years)
• Sales (5 years)
• Yardi (4 years)
• Office Management (8mo)
• Marketing (2 years)
• HOA (1 year)
• Assistant Manager Experience (1 year) (2 years)
• Property management (1 year) (3 years)
• Tax Experience (1 years)
• Budgeting (1 year)
• Section 8 (2 years)
• Microsoft Excel (1 year)
• Microsoft Word (6 years)
• Organizational skills (10+ years)
• Grace Hill (6 years)
• Fair Housing regulations (10+ years)
Certifications and Licenses
Certified Apartment Manager
Certified Property Manager