SHAYLA MARTINEZ
Im a hardworking individual who strides to get the job done right the first time in a quick and easy fashion, I've been working since the age of 12 love to be put to the challenge of hard work!
Phoenix, AZ 85027
*************@*****.***
Professional Summary
Highly organized and detail-oriented individual with proven ability to manage multiple tasks simultaneously in a fast paced environment. Possesses excellent problem-solving skills. With positive attitude and excellent customer service skills. Adapts to new situations/environments quickly. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Caregiving/server
Morada Senior Living-Albuquerque, NM
January 2025 to February 2025
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Demonstrated exceptional multitasking skills during peak hours, accurately managing multiple tables
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Sandwhich Artist/Cashier
Subway restaurant-Phoenix, AZ
January 2024 to June 2024
• greets and serves guests
• prepares food
• maintains food safety and sanitation standards
• Tends to dishes and bathrooms
• Stocks supplies
• Food prep
• Handling cash and payments
• Answering and tending to phone calls
Hostess
US Egg Breakfast and Lunch-Phoenix, AZ
November 2023 to January 2024
• Handled and resolved customer complaints
• Answer phone calls and make reservations
• Greeting guests
• Running food to guests/customers
• Bussing tables when necessary
Expo
U.S. Egg Breakfast & Lunch North Phoenix-Phoenix, AZ April 2023 to November 2023
Maintained a neat and orderly booth area throughout expo Assisted in food management
Quick service skills
Stocking foods and drinks
Handling food
Tracked inventory of materials used during the expo Demonstrated excellent customer service skills to all visitors Affective communication skills among customers and employees Positivity in and outside of the work establishment Running and setting up food items
Communicating effectively with other staff members to ensure smooth operations Answered questions from visitors in a professional and courteous manner Gardener
Van Buren Middle School-Albuquerque, NM
August 2018 to November 2018
Planted bulbs, trees, bushes, and flowers for residential and commercial clients. Mixed fertilizers, herbicides, and insecticides and sprayed them on grass, shrubs, and trees. Enticed potential customers with excellent service, [Skill] and [Skill], converting [Number] of them into paying customers.
Kept an eye on things.
Had planned ahead.
Actively participated in seminars and workshops to gain a better understanding of natural pest control products and how they can deliver effective results without the use of chemicals. Removed overgrowth, debris, and hazards such as snow from pathways. Pruned trees and bushes to improve visibility and shape. Cleared brush and debris from landscaped areas in the fall and spring. Designed flower beds and container gardens for residential clients. Education
High school diploma
Barry Goldwater High School - Phoenix, AZ
2025
Skills
• Stocking
• Retail Sales
• Tree trimming
• Merchandising
• Cleaning Experience
• Communication skills
• Coffee experience
• Host/Hostess
• Pest control
• Food handling
• Customer service
• Barista experience
• Cash Handling
• First aid (6 years)
• Food Preparation
• Busser
• Food Service
• Communications Server management
Customer support Restocking items
Team building Organizing supplies
Project organization Order preparation
Customer service Maintaining a clean work area
Relationship development Timely food delivery
Supervision Beverage service
Business operations
• Spring
• School experience
• Heavy Lifting
• Organizational skills
• Cooking
• Gardening
• Landscape maintenance
• Inventory control
• Tree Care