Customer Service Representative

Liyah Penn

**** ****** ** *** #**

Bakersfield, Ca 93306

C : 661-***-****

E : *********@******.***

OBJECTIVE:

To obtain a challenging position within a company that values and encourages integrity, and performance that will provide both the necessary support for growth personally and professionally with the company while allowing for the use of previously acquired skills. SKILLS AND QUALIFICATIONS PROFILE:

Effectively manage several tasks or activities

Ability to work collaboratively with multiple stakeholders Able to maintain confidentiality when involved with sensitive information. Diligent worker/learner

Strong leadership abilities

Problem solving and critical thinking skills

Works both independently and within a team

Flexible, Strong Communication and Presentation Skills. EMPLOYMENT HISTORY:

Walmart -

Cashier and Stocking

07/2022-11/2024

operating a cash register, scanning customers items, processing payments, bagging merchandise, providing excellent customer service and ensuring accurate transactions, all while maintaining a clean and organized checkout area Taco Bell -

Cashiers and host

05/2020-06/2024

Communicate with team members and upper management to meet customer needs Monitor orders to ensure quick, efficient service

Promptly handle customer discrepancies and complaints Wingstop -

Customer Service Representative

06/2018-06/2021

Assisted customers by providing effective customer service, while ensuring the upkeep of professional values

Respond to customers request as appropriate

Managed several task within the store to promote sales Providing excellent knowledge of products and interacted with customers to promote the company's product, while providing excellent customer service Take customer's order and serve food and prepare food orders. REFERENCES:

Yolanda Rollen / 661-***-****

Natalie Johnson / 661-***-****

Andrea Johnson / 661-***-****

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