Customer Service Representative

Shan Lowery

Virginia Beach, VA *****

*******@*****.***

+1-804-***-****

Authorized to work in the US for any employer

Work Experience

Appointment Scheduler

Groundworks-Virginia Beach, VA

October 2024 to Present

inbound calls from customers to schedule appointments for foundation inspection CSR - Customer Service Representative

ResultsCX-Newport News, VA

July 2023 to March 2024

take inbound calls for UHC members to activate cards, place orders, pay utility bills Apple One Temp

Our Florida Rental Assistance Program-Tallahassee, FL May 2021 to July 2023

take calls from landlords/clients concerning rental assistance due to Covid 19 Packer

Amazon Warehouse-Chester, VA

November 2018 to June 2021

Amazon Warehouse Assistant

1901 Technology Pkwy, Chester, Va

packed items into boxes using tape dispenser then place a qr code on each box then put on line for shipping

Education

High School Diploma

Study high school - Mechanicsville, VA

September 1991 to August 1995

Skills

• Manufacturing

• Order Picking

• Order Picker

• Continuous improvement

• Picking

• Customer service

• Shipping Receiving

• Customer service (6 years)

• Warehouse Associate

• Freight

• RF Scanner

• General Laborer

• Shipping

• Stocking

• Materials Handling

• Packing

• Picking Packing

• General Labor

• Inventory control

• Pallet Jack

• Picker Packer

• Warehouse distribution

• Documentation review

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