Market Research Data Analytics

C A R E E R H I G H L I G H T S

Define the product vision and strategy, aligning it with the company’s goals and market demands. This includes identifying target customers, understanding their needs, and prioritizing features that deliver the most value. Conduct ongoing customer and market research to gather insights that inform product decisions. This includes analyzing customer feedback, studying competitors, and staying updated on industry trends to ensure the product remains competitive and meets user needs.

Work closely with engineering, design, marketing, and sales teams to bring the product vision to life. This involves ensuring clear communication, setting priorities, and facilitating the smooth execution of product plans. Track KPIs to measure the success of the product. Use data analytics to monitor usage, customer satisfaction, and other metrics, and make informed decisions to optimize the product, improve user experience, and drive growth. AGIDESK SaaS B2B Automating Backoffice Processes Co-founder & Chief Product Officer 03/2023 – Present JULIANO MURLICK

TRANSFORMATIONAL LEADERSHIP FOR PRODUCT INNOVATION Seasoned strategic leader with over a decade of experience in cloud infrastructure optimization and product management. I have successfully led cloud transformation projects at Amazon Web Services, driving over $7 million in annual revenue by modernizing and migrating critical applications to the cloud. My expertise extends to managing the full product lifecycle, where I've overseen the development and national expansion of digital platforms, resulting in a 20x revenue growth. I excel at aligning technology initiatives with business objectives, ensuring scalable and efficient solutions that drive innovation and growth. Inspired by Apple Inc.’s commitment to excellence, innovation, and customer-centric design, I am eager to leverage my skills to contribute to initiatives that embody these principles and push the boundaries of what technology can achieve.

669-***-**** ********@*****.*** San Jose, CA in/julianomurlick Conceptualized and led the end-to-end development of a groundbreaking digital marketplace platform, taking it from initial ideation to a fully operational product, and overseeing every stage from design to deployment. Developed and executed detailed product roadmaps and action plans, ensuring seamless product delivery and alignment with the company's strategic objectives.

Assembled and managed a cross-functional team of engineers, designers, and product managers, guiding them through the complete product lifecycle and achieving an annual revenue of $30 million with a team of 120 professionals. Engineered the platform's rapid growth by implementing strategic initiatives that drove monthly engagement to over 8,000 professionals, resulting in a 20x increase in revenue within four years. Pioneered the product’s national expansion, scaling operations to over 20 cities and significantly broadening the company’s market reach and user base.

Championed customer-focused innovation, balancing corporate strategy with user needs to deliver a product that exceeded market expectations and set new standards in the industry. TRIIDER - Local Professional Marketplace (Acquired by Tigre, Gerdau, and Votorantin) Co-founder & CEO 08/2015 - 07/2022

Led the orchestration of Amazon's digital transformation consulting team in Brazil, managing a group of 20 software engineers and cloud architects to drive modernization and innovation through cloud computing solutions, contributing to over $7 million in annual revenue.

Directed a consulting team through 1,700 hours of project work, successfully assisting clients in migrating legacy applications to the cloud, enhancing their efficiency and scalability. Coordinated the development of cloud-native products for major clients, including Bradesco NEXT, Sulamerica Seguros, and Banco Mercantil, delivering 2,500 hours of project work that resulted in cutting-edge solutions tailored to client needs. Executed a strategic overhaul of Itau Banking's automatic software delivery process for more than 200 banking applications, improving operational efficiency and supporting a customer base of 35 million. AMAZON WEB SERVICES

Head of Professional Services 04/2016 - 03/2017 C A R E E R H I G H L I G H T S ( C O N T I N U E D ) JULIANO MURLICK

TRANSFORMATIONAL LEADERSHIP FOR PRODUCT INNOVATION Managed a team of 170 professionals, including 6 coordinators, providing leadership and guidance to maintain smooth and secure technology operations.

Supervised data center operations, production support, systems and database, network operations, PC/desktop support, and database management for storing and processing customer data, serving over 2,000 physical agencies and 4 million customers.

Led IT infrastructure security initiatives, ensuring the integrity, availability, and authenticity of all information within the organization.

IT Infrastructure Manager 10/2008 - 03/2012

Managed the Security Infrastructure team, overseeing 12 employees, with the mission to safeguard the entire technological environment of the bank.

Utilized advanced techniques to block cyberattacks across various systems, including Internet banking, ATMs, insurance, consortium, and card processing.

Conducted efforts to enhance the bank's cybersecurity measures during increased national visibility, making it a more prominent target for cyber threats.

Established a Security Operations Control (SOC) to monitor 100% of online transactions, providing real-time threat detection and response.

Security Infrastructure Coordinator 07/2004 – 10/2008 E D U C A T I O N

UFRGS, Brazil 2004

Postgraduate Degree in Network and Distributed Systems Master of Business Process Management

UFRGS, Brazil 2014

ULBRA, Brazil 2000

Computer Science Technician

Advanced Program for Executives in Management, Innovation, and Technology MIT - Massachusetts Institute of Technology 2019 K E Y S K I L L S

Strategic Thinking

Market Research

Customer-Centric Approach

Product Development

Decision-Making

Communication Skills

Leadership

Microsoft Office

Data Analysis

Problem-Solving

Project Management

Roadmapping

Headed the project for a new Internet and Mobile Banking system for more than 8 million customers, featuring a modern architecture capable of handling up to 300,000 simultaneous users and processing 60% of all customer transactions. Coordinated the creation of a technology system for a private label credit card product, involving technology selection, integrations, feature development, partner collaborations, budget management, and team leadership, currently utilized by over 1 million people in more than 120,000 commercial establishments, resulting in a remarkable 13% increase in revenue. Guided and managed a team of 400 professionals, including 16 managers and 14 coordinators. Managed the technological infrastructure in two data centers, supporting Internet banking and back-office systems for more than 2,000 physical branches, serving up to 30,000 employees, and maintaining over 4,000 ATMs in a 24/7 operation. Designed technology architecture for new banking products, including mobile banking, digital payments, and customer acquisition channels, catering to over 5 million customers and generating more than $12 billion in total revenue. SICREDI - Brazil’s largest Credit Union

Head of IT Architecture & Infrastructure and Operations 03/2012 – 04/2016

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