Project Manager Senior

Orly Janssen

North Charleston, SC • Phone: 513-***-**** • Email: ****.*******@*****.***

Senior Project Manager

Change Management – Enterprise Resource Planning (ERP) – Lean & Process Improvement Senior project manager and trusted business partner with extensive expertise leading high-visibility, technical projects. Background includes 20+ years of experience in business processes, process development and improvement, and quality assurance. Leverages business acumen to communicate effectively with executives and leaders. Cultivates positive relationships with key stakeholders. Analyzes data and operations to drive improvements and decision making. Proven record of delivering scalable solutions aligned to strategic investments. Creates environments and delivers strategies to achieve goals, fostering a culture of continuous improvement and meeting business needs. Skills & Areas of Expertise:

• Six Sigma, Lean, and 5S Methodologies

• Budget Management

• Business Transformation & Improvements

• Cross-functional Collaboration

• Data Validation

• Metrics & Data Analytics

• Problem Solving

• Program & Project Management

• Quality Management Systems (ISO 9001)

• Risk Management

• Root Cause Analysis and Corrective Action

• ERP Transitions & Training

• Stakeholder Management & Engagement

• Statistical Analysis

• Strategic Planning

• Technical Solutions

• Leadership & People Management

• Performance Management

HIGHLIGHTS & KEY CONTRIBUTIONS

● Program Management – Business Improvements: Led the Site Business Improvement Program, which exceeded its cost savings and productivity goals each year; projects included operational process improvement, transactional, and transformation projects.

● Project Management – New ERP Systems: Managed 2 successful go-lives to new ERP systems; was responsible for assembling the site power user team into a cohesive unit, role mapping the site to the correct transaction codes, ensuring appropriate site training, and creating business process flows associated with the new ERP systems.

● Quality Management: Successfully upgraded the quality management system to the latest ISO 9001 standards, resulting in effective certification.

● Training & Development: Organized and facilitated training sessions for various programs and go-live events, including ERP system training.

PROFESSIONAL EXPERIENCE

Park Circle Cares, Inc., North Charleston, SC 2016 to Present President & Treasurer

● Co-founder of a South Carolina based non-profit dedicated to alleviating food insecurity within the North Charleston community; obtained IRS 501(C)3 status.

● Develop and implement comprehensive strategic plans aligned to the organization’s mission; lead the organization's overall strategy, oversee daily operations, manage finances, and drive fundraising efforts.

● Cultivate community partnerships and work closely with the board of directors to set and execute plans to ensure the organization's long-term sustainability.

● Manage accounting duties and legal filings.

● Distribute over 100,000 pounds of healthy food into the community annually. DCL – Pigments Services, Goose Creek, SC (Bushy Park site) 2021 to 2024 Site Lead, ERP Transition (from SAP to Infor M3) (2023 to 2024)

● Oversaw the implementation, maintenance, and optimization of the Enterprise Resource Planning (ERP) transition from SAP to Infor M3; launched a successful go-live in April 2024.

● Collaborated with cross-functional teams to ensure the system aligned with business needs.

● Served as a member of the Executive Steering Committee, partnering with executive management, consultants, and corporate and site subject matter experts (SMEs) for the transition.

● Developed new business processes associated with the transition; executed and tracked change management processes. Orly Janssen Page 2

● Led a team to manage data validation and transformation, system updates, user training, and troubleshooting issues while identifying areas for improvement.

Technical Manager (2021 to 2023)

● Managed technical systems, processes and laboratories, as well as led the site process improvement team of chemists and engineers.

● Monitored technical projects, ensuring projects were completed on time and within budget.

● Established and enforced technical standards and policies.

● Created, documented, and implemented comprehensive quality standards and procedures.

● Served as the site technical contact for all customer development, complaints, and technical inquiries. Sun Chemical Performance Pigments, Goose Creek, SC (Bushy Park site) 2011 to 2021 Quality Assurance Manager (2013 to 2021)

● Led the site quality control and process control teams, including staffing, performance management, and maintaining departmental budgetary requirements; served as the ISO 9000 Management Representative and Corporate Lead Auditor.

● Oversaw quality assurance processes, ensuring products and services consistently met established quality standards.

● Successfully upgraded the quality management system to the 2015 ISO 9001 standards, resulting in effective certification.

● Managed the corrective/preventive action, management review, complaints, and returns systems.

● Ensured the site quality management system documentation met the requirements of the standard, as well as business needs.

● Conducted regular audits, analyzed data, and identified areas for improvement to maintain compliance with regulations and maximize customer satisfaction.

● Ensured all customer requirements for products and services were met. Six Sigma Black Belt (2011 to 2013)

● Managed projects using statistical skills and quality management to improve processes and resolve problems.

● Implemented OEE metrics for the site and utilized the data to identify improvement projects.

● Led the site team of Six Sigma Green Belts and served as the 5S Management Champion for the Bushy Park site.

● Developed and executed a Minitab training program for all relevant site personnel.

● Led the planning, facilitation, and completion of annual physical inventory. ADDITIONAL EXPERIENCE

Sun Chemical Performance Pigments, Cincinnati, OH 1994 to 2010 Quality Superintendent (2003 to 2010)

Management Representative – ISO 9000 Quality Management System (2000 to 2010) Six Sigma Green Belt (2002 to 2010)

Quality Analyst / Quality System Administrator (1996 to 2002) Process Control Chemist (1994 to 1996)

EDUCATION & CREDENTIALS

University of Cincinnati College of Law, Cincinnati, OH Juris Doctor (J.D.)

Xavier University, Cincinnati, OH

Courses toward Master of Business Administration (MBA) – completed 80% of the program Rice University, Houston, TX

Bachelor of Arts in Biochemistry

Certifications

Lean Six Sigma Black Belt

ISO 9001 Lead Auditor

SOFTWARE

SAP Infor M3 Microsoft Office (Excel, Access, PowerPoint, Word) Minitab (statistical software) ETQ (quality management software) Various laboratory software programs

Contact this candidate