Business Development Project Management

Hitha Grace Saju

Shrewsbury, MassachuseƩs

+1-774-***-**** *******@*****.***

Professional Summary

Dynamic and results-driven business management professional with over 5 years of experience in the soŌware development and IT staffing industry. Adept at project coordinaƟon, client engagement, and sales cycle management. Proven ability to manage cross-funcƟonal teams, oversee accounts, and drive strategic iniƟaƟves to enhance business growth and client saƟsfacƟon. Skills & Competencies

Project Management & CoordinaƟon

Client RelaƟonship Management

ReporƟng & DocumentaƟon

Service Level Agreements (SLAs)

BudgeƟng & Proposal WriƟng

B2B & B2C Sales

Account & Stakeholder Management

CRM & Workflow Management (Zoho CRM, ClickUp)

Professional Experience

Strategic Alliance Specialist

Zoondia 2021 - Present

Oversee project coordinaƟon, ensuring smooth development processes by working closely with technical teams and business analysts.

Manage client retenƟon, sales cycles, and growth strategies in North American and European markets.

Lead a team of business development execuƟves, providing mentorship and guidance.

Collaborate with markeƟng teams to strategize campaigns and enhance brand visibility.

UƟlize ClickUp for workflow and task management to opƟmize project execuƟon.

Spearhead proposal draŌing, requirement gathering, and contract negoƟaƟons to ensure successful project kick-offs.

Oversee key accounts, ensuring quality service delivery and seamless communicaƟon between clients and project teams.

Business Development Associate

Teamware SoluƟons 2017 - 2018

Managed IT contract staffing projects, ensuring client requirements were met effecƟvely.

Conducted market research to idenƟfy growth opportuniƟes and opƟmize sales strategies.

Maintained CRM systems and managed client databases for streamlined communicaƟon.

NegoƟated contracts and ensured the smooth execuƟon of service agreements. Business Development ExecuƟve

Zoondia 2016 - 2017

Led business development iniƟaƟves in North America, securing key projects.

Enhanced lead generaƟon through targeted digital markeƟng strategies.

Managed company social media pages and contributed to brand development.

Maintained sales CRM systems and improved customer engagement processes. EducaƟon

Master of Business AdministraƟon (MBA) Finance & HR College of Engineering, Trivandrum, India (2014 - 2016) Bachelor of Engineering (BE) Electronics & CommunicaƟon Visvesvaraya Technological University, Karnataka, India (2009 - 2013) CerƟficaƟons

FoundaƟons of Project Management - Google

Awards & RecogniƟon

"Pat on the Back" Award for excellence in Business Development - Zoondia (2022 Q1 & Q2) References

Ms. Gayathri Vasudeva

Associate Director, Wissen Technologies

+91-809**-***** ********.********@******.***

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