Customer Service Data Entry

DEON GREEN

P 478-***-**** E ***********@*****.*** L ATLANTA, GA

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OBJECTIVE

Diligent and detail-oriented warehouse professional with 5 years of experience in receiving, counting, and organizing inventory. Adept at setting up attractive and efficient merchandise displays to maximize sales and enhance customer experience. Looking to contribute strong organizational and merchandising skills to a dynamic team in a fast-paced retail or warehouse environment. Committed to maintaining high standards of safety, accuracy, and productivity while fostering a collaborative and positive work environment.

EDUCATION

AUTOMOTIVE TECHNICIAN CURRENT UNITED EDUCATION INSITUTE MORROW, GEORGIA

DIPLOMA MAY 2019 AMERICUS SUMTER HIGH AMERICUS, GEORGIA EXPERIENCE

TAX PREPARATION/ADMIN TAX SOLUTIONS II DECEMBER 2024 - PRESENT

(SEASONAL) 2024, 2023, 2022

• Customer service assist clients with the intake process for individual and business tax returns, ensuring all necessary forms and documents are present.

• Provided administrative support to tax preparers, including filing, data entry, and maintaining client records in a secure and organized system.

• Responded to client inquiries regarding tax-related questions, helping them understand forms, while offering guidance on tax filing requirements.

• Scheduled appointments, and handled incoming calls, emails, and walk-in clients in a professional and courteous manner.

• Maintained strict confidentiality of client information and ensured compliance with IRS regulations and company policies.

GRILL COOK/MAINTEANCE MCDONALDS JUNE 2024 – DECEMBER 2024

• Prepared and cooked food items according to McDonald's quality standards, ensuring consistency and safety in food preparation.

• Managed grill operations, including cooking burgers, chicken, and other menu items to meet high customer demand during peak hours.

• Maintained a clean and organized kitchen environment, following sanitation and food safety procedures to meet health regulations.

• Operated and maintained kitchen equipment, including grills, fryers, and ovens, performing basic maintenance tasks such as cleaning and troubleshooting minor issues.

• Assisted in routine equipment inspections and reporting any malfunctions to ensure timely repairs and minimize downtime.

• Collaborated with kitchen staff to ensure efficient order preparation and smooth workflow during busy shifts.

• Provided excellent customer service by maintaining a friendly and efficient attitude while interacting with customers and team members.

• Managed grill operations, including cooking burgers, chicken, and other menu items to meet high customer demand during peak hours.

• Ensured proper inventory management and restocked supplies to maintain a smooth operation during shifts.

DEON GREEN

P 478-***-**** E ***********@*****.*** L ATLANTA, GA Page 2 of 2

ELECTRIC MECHANICAL MOSS SOLAR PANEL JANUARY 2024 – JUNE 2024

• Conducted maintenance, troubleshooting, and repair of electrical and mechanical systems, ensuring equipment operated at peak efficiency.

• Inspected, tested, and repaired a variety of electrical components, motors, and mechanical machinery, reducing downtime and improving system reliability.

• Collaborated with engineering teams to improve the design and functionality of electrical and mechanical systems for enhanced performance.

• Utilized diagnostic tools and software to identify faults in electrical circuits, motors, and automated machinery, providing timely solutions to technical issues. Assisted in the installation and calibration of new machinery, ensuring all systems were set up according to manufacturer specifications and safety standards.

• Documented maintenance procedures and created detailed reports on repairs, adjustments, and replacements made to mechanical systems.

• Adhered to all safety regulations and company policies while working with electrical and mechanical systems to prevent accidents and ensure compliance with industry standards. GENERAL LABOR TYSON FOODS JANUARY 2023 – JUNE 2023

• Work in a poultry processing facility, performing entry-level non-skilled labor tasks, including handling and working around heavy machinery and sharp objects in a fast-paced, damp environment.

• Handle poultry moving from the station for processing required physical demands, including standing for 8-10 hours per day, repetitious walking, bending, stretching, climbing, pushing, pulling, and reaching.

• Lift to 40 pounds regularly while performing job duties and comply with all safety guidelines for lifting and handling materials.

• Work in varying temperature conditions, ranging from as hot as 90 F to as cold as 48 F, maintaining a high level of focus and productivity.

OPERATOR FIREWORKS STAND TNT FIREWORKS DECEMBER 2024 – JANUARY 2025

(SEASONAL HOLIDAYS NEW YEARS AND 4TH JULY) 2024, 2023, 2022, 2021, 2020, 2019

• Product receiving, conducting inventory count, unloading, preparer product for DOT shipping.

• Assisted customers in selecting fireworks, providing information on safe handling, usage, and local regulations.

• Processed customer transactions accurately using point-of-sale (POS) systems, handling both cash and card payments.

• Monitored inventory levels and restocked products to ensure continuous sales flow while maintaining a visually appealing display.

• Ensured compliance with all fire safety regulations, keeping the stand organized and maintaining a safe environment for both customers and staff.

• Educated customers on safe storage and transportation of fireworks, enhancing their overall experience.

• Collaborated with team members to manage peak times effectively, ensuring smooth operations and customer satisfaction.

SKILLS & ABILITIES

· Inventory Management

· Shipping and Receiving Inventory

· Organization & Sorting

· Stocking & Restocking

· Safety Compliance

· Heavy Lifting

· Manual Handling

· Problem-Solving

· Basic Computer Skills

· Time Management

· Teamwork

· Labeling & Documentation

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