Salesforce Developer, Salesforce.com, Apex, Flows, LWC,Github

BAHAR ERDAGI

Salesforce Developer

Wayne, NJ *********@*****.*** 650-***-**** US CITIZEN

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PROFESSIONAL SUMMARY

Certified Salesforce Developer and Administrator with proven track record of driving company success though the delivery of customized Salesforce solutions. Proficient in Sales Cloud, Service Cloud, Education Cloud, Experience Cloud and NPSP, with a focus on Salesforce Lightning. Expertise in utilizing various functionalities such as Flows, Approval Processes, validation rules, formula functionalities, Apex classes, Triggers, Asynchronous Apex, Unit Tests, API integration, and Lightning Web Components (LWC). Actively staying updated with the latest trends and technologies in Salesforce to remain ahead of the curve. Collaborating effectively with cross-functional teams to achieve common goals and implement best practices for optimizing existing Salesforce workflows. Adept at streamlining processes and improving efficiency. Strong problem-solving skills to troubleshoot and resolve complex issues, ensuring smooth operation of the Salesforce platform. TECHNICAL SKILLS

Salesforce.com, Apex Classes, Flows, Test Classes, SOQL, SOSL, Triggers, Batch Classes, Lightning Web Components, Process Builder, Approval process, Workflow Rules, Objects and Relationships, Validation Rules, Report and Dashboards, Deployment, Rest API, SOAP API, JavaScript, HTML, Visualforce, CSS, Visual Studio Code, Developer Console, Git, GitHub, Project, Salesforce DX, Salesforce CLI, Jira, Agile-Scrum.

SKILLS

Communication, Collaboration, Teamwork, Creativity, Motivation, Problem Solving. CERTIFICATIONS

• Salesforce Certified Administrator

• Salesforce Certified Platform Developer -1

• Salesforce Certified AI Specialist

• Copado Fundamentals 1 MP

EXPERIENCE

Echo IT Consulting Remote, October 2022 – Present

Salesforce Developer

● Implemented Apex Classes, Apex Triggers, SOQL queries and DML statements, improving plaVorm performance by reducing query execuWon Wme by 25%

● Developed and implemented email templates using Flow to automate welcome messages, birthday messages, and reminder messages, resulWng in a 40% increase in customer engagement and saWsfacWon

● Leveraged Custom Metadata and Lightning Web Components, I provided users with customizable email opWons within Flows, reducing manual effort by 30% and significantly enhancing overall efficiency and user experience

● Enhanced Salesforce funcWonality by consuming REST APIs to fetch and integrate real-Wme data, leveraging Apex methods and dynamic SOQL for scalable and efficient data handling

● Developed a Lightning Web Component (LWC) utilizing JavaScript, HTML, and XML to display key data in a user-friendly format, enabling users to efficiently navigate to associated records via a unique identifier, streamlining business processes

● Developed and implemented ValidaKon rules, Duplicate rules with Matching rules, Flows, Field Dependencies, Record Types, Page Layouts, and Triggers, resulWng in a 20% reducWon in data entry errors and significantly improving data accuracy and consistency

● Proficiency in Salesforce configuration and customization, and experience working in a scrum or agile environment BAYCC Remote – January 2022 –October 2022

Salesforce Administrator and Developer

● Involved in the development project of the CRM application to be used by BAYCC employees. This is a Customer Information Management System that leverages the power of the Salesforce Platform. This cloud-based software service solution, specifically created for education and human services agencies, supports various social assistance programs such as child education, youth development, and social aid programs

● Designed and developed a custom Salesforce solution tailored for K-12 student management, leveraging the Education Cloud framework to address the unique needs of a weekend school program

● Implemented a custom approval process to evaluate and manage incoming registraWons, allowing designated profiles to approve or reject applicaWons based on defined criteria

● Built a custom registraWon CRM using Lightning Web Components (LWC) integrated with Experience Cloud, enabling seamless data collecWon from parents and students

● Implemented and managed Salesforce permissions and sharing models to enhance data security and compliance, minimizing unauthorized access incidents

● Customized and managed Experience Cloud site security settings to ensure proper access to students, parents, and administrators

● Configured and customized Salesforce solutions using Lightning App Builder, Dynamic Forms, customized record pages, Flows, and Process Builder to automate business processes and enhance user experience, resulting in improved efficiency and user adoption

● Created dynamic and actionable reports and dashboards for tracking student enrollments, payment statuses, and activity participation, improving data visibility for stakeholders

● Ensured data consistency and accuracy by migrating datasets from external sources via Data Loader and Data Import Wizard

● Built comprehensive Apex Test Classes to achieve 100% code coverage, ensuring system reliability and robust functionality for Education Cloud components

EDUCATION

Bachelor of Science in EducaWon Physics Karadeniz Technical University Trabzon, Turkey

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