Customer Service Front Desk
Resume:
Nilsa Rivera
Deltona, FL *****
***************@*****.***
Professional Summary
Outgoing and ambitious high school graduate. Solid team player with a positive demeanor. 20 plus years of retail, hospitality, customer service, assembly and manufacturing Authorized to work in the US for any employer
Work Experience
Front Desk, Runner
L&N AutoWork LLC-Saford, Florida
July 2023 to Present
Front desk, answering phones, making appointments, running errands, cleaning. Part time job Store Clerk
Goodwill Industries-Holly Hill, FL
March 2018 to July 2023
Sorting, tagging, putting out merchandise, answering phones and cleaning.Assist customers with product selection and purchase decisions.Deliver excellent customer service. Lead Host/ trainer/ BOH Food prep
Olive Garden-Sanford, FL
May 2008 to March 2018
Mentored and trained new team employees. Resolve any incoming questions or issues from customers. Walking customers to assigned table with excellent customer service. BOH Food prep
Runner/ Front Desk
Premier Auto Works-Orange City, FL
May 2000 to August 2008
Answering phones, making appointments, picking up parts Package Handler
FedEx Ground-Sanford, FL
August 1992 to May 2000
Receiving packages and sorting in appropriate locations. Loading and unloading, assembly line . Housekeeping
Motel 6 / Studio 6-Orlando, FL
September 1983 to May 1992
Making sure guests are greeted promptly and helping them in any way I can, smiling and always positive. Cleaning rooms, organizing and maintaining a safe environment Education
High school diploma or GED
Farminingdale - HS, NY
Skills
• Shipping & Receiving (6 years)
• Assembly Experience (9 years)
• Cleaning Experience (10+ years)
• Manufacturing (5 years)
• Customer Service (9 years)
• Hospitality Experience (10+ years)
• Host/Hostess (10+ years)
• Event Planning (6 years)
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