Delivery Driver Customer Care
Resume:
TOCARA MERALUS
DELIVERY DRIVER/CUSTOMER CARE SPECIALIST
D E T A I L S
ADDRESS
Lakeland
United States
PHONE
*************@*****.***
S K I L L S
Microsoft PowerPoint
Effective Time
Management
Customer Service
Adaptability
Fast Learner
Ability to Multitask
Microsoft Excel
Computer Skills
Microsoft Office
Leadership and Teamwork
Critical Thinking Skills
Typing Proficiency (45
WPM)
Safe Driving Practices
Knowledge of Traffic Laws
and Regulations
Route Planning
GPS Systems/ Navigation
Tools
Cargo Handling
Physical Stamina
P R O F I L E
Experienced Delivery Driver/ Customer Care Specialist with a strong track record in efficient route management and exceptional customer service. Skilled in timely deliveries, inventory handling, and resolving customer issues with professionalism.Committed to safety and enhancing client satisfaction.Eager to bring my driving expertise and customer care skills to your company. E M P L O Y M E N T H I S T O R Y
Delivery Driver/Warehouse Loader, Amazon
Warehouse
Lakeland
Jun 2021 — Sep 2024
• Safely operated a delivery vehicle and follow designated routes to deliver packages to customers on time.
• Interact with customers in a professional and curteous manner, ensuring a positive delivering experice.
• Load/unload products onto delivery trucks or conveyor systems efficiently and accurately
Warehouse Selector, Publix Lakeland
Mar 2018 — Apr 2021
• Selected products from warehouse storage locations using handheld scanner or voice-directed sysytem.
• Ensure accuracy in picking orders by verifying products descriptions, quantities, and stock codes.
• Assited in other warehoouse duties as needed, including receiving, stocking, and general maintenance tasks.
Inside Sales Representative, Lincare Lakeland
May 2014 — Feb 2018
• Answered inbound calls, and customers' questions regarding products, prices, and availabilty.
• Managed friendy and professonal customet interactions.
• Discussed financial options with clients aand also set up new accounts, established customer credit and set up payment methods.
• Reply to cemailes and inquries and completed outbound callas necessary. E D U C A T I O N
Equivalent, Kathleen Sr. High School Lakeland
Aug 2004 — May 2008
Graduated with High Honors
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