Customer Service Chicago Il
Resume:
Alejandra Rubio
********************@*****.***
Education
Des Moines Area Community Collage 12/2010
Adult Highschool diploma
Licensures
Perc Card
Foid Card
Security conceal carry arm certificate
Skills
Read and write English and Spanish
Microsoft word
Type 30-40 W PM
Customer Service
Answering phones
Shift work experience
Ability to multitask
Work history
AGB Investigative Services 7545 S Western Chicago Il 8/2017 to Present
Answer Phones
Transfer phone calls
Type daily shift reports and incident reports
Log guard request in system
Gas cars
Fill out inspection sheets for cars
Assign cars to officers
Send officers to address where needed
Loging in excel
Monitor vehicles
Pay attention to all emails
Making sure all officers are in their boundaries and conducting hourly patrols using Verizon connect and samsara
Managed a team however many officers I attended to daily throughout the work week
Do uniform check and credential check for officers checking in
Monitor CCTV.
Monterrey Security 2234 S Blue Island Chicago Il 8/2015 to 8/2017
Wintrust bank
Assure bank is safe to be entered
Walk around and detect vandalism, suspicious cars or people
Greet customers at the door, observe customers as they walk in to make sure they don’t have any type of weapons.
Help customers with any question and then as best as I can.
Direct customers when they walk in and ask if they need to see a bank teller.
Securitas Security Services 111 W Michigan Ave Chicago Il 4/2014 to 8/2015
Check employees in and out.
Monitored facility on CCTV.
Patrolled facility checking on exits.
Performed customer service.
Performed other duties as assigned.
Contact this candidate