Physical Therapist Customer Service

Sasha Karuga

********@*****.**** 480-***-****)vMesa, AZ

WORK EXPERIENCE

Chipotle March 2020–September 2022

Trainer/server

Mesa, AZ

§ As a server and trainer at one of the most active Chipotle locations, I welcomed multiple guests with peaceful greetings and smiles leaving customers satisfied from early March of 2020 to the present. I’ve personally trained past as well as current team members creating a healthy team development and trusting environment.

§ Throughout my time as a trainer and server, I developed a plethora of skills which I have found to be applicable in both my personal and professional life.

o Clearly and directly providing information through communication. o Maintaining a welcoming presence.

o Listening with intention.

P.R.O motion Physical Therapy/ Personal trainer

September 2022-present

Physical Therapist Technician

Phoenix, AZ

o As a physical therapist technician, dedicated to helping patients improve their physical health and well-being. helping patients with exercises and stretches and ensuring a safe and comfortable environment for therapy sessions. The best part is building strong relationships with patients and creating a welcoming and supportive environment to aid in their recovery.

o Safety and Compliance

o Patient care and assistance

o Motivational coaching

o Assessment and evaluation

Superstition Springs Golf Course January 2023- January 2024 Server/bartender/Bev-cart

Mesa, AZ

o As a Server and a Bartender working independently has been instrumental in refining my communication skills through consistent interactions with diverse personalities. My ability to provide exceptional customer service, adapt to multitasking demands, and improve overall efficiency. The experience also enhanced my capacity to listen effectivity. Working on the beverage cart has provided multiple opportunities to develop upselling techniques and refine my sales skills, contributing significantly towards my overall growth in handling various responsibilities

o Business and marketing skills

o Independence and self-reliance

o Attention to detail

Joncen Phi Salon

Concierge/Receptionist

July 2024 -Present

Chandler, AZ

§ As a Concierge and Receptionist working with a Team to ensure proper supplies in order. Greeting guests with a caring smile and personality. Working to ensure the experience of the guests is further than par. Managing client appointments. Maintaining front desk duties, client inquiries and support salon team in delivering high quality service.

o Strong organizational and multitasking skills in a fast-paced environment o Customer service abilities through direct client interactions and problem solving. o Managing schedules and administrative tasks

Ocotillo Golf Course

Server/Event Server

Queen creek

August 2024 – Present

§ At Tillo’s Kitchen and Patio where team effort takes place. Providing excellent Service to guests in both restaurants and events. Ensuring a fine dining experience and ensuring private events run smoothly by coordinating with the team to meet guests needs and create memorable experiences. Maintain a high standard of hospitality with a friendly smile.

o Even planning

o Fast passed

o Team work

o Multitasking

EDUCATION

Westwood High School Graduated June 2020

Mesa, AZ

§ Cumulative GPA: 3.0

§ AP Student

Grand Canyon University September 2021-Present

Phoenix, AZ

§ Exercise Science Major

SKILLS & INTERESTS

§ Skills: Face-to-face communication; Teamwork; Adaptability; Flexibility. Quick learner; Motivated attitude.

§ Interests

Music, Human Physiology, Travel, Nutrition, Books

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