Warehouse Associate Inventory Management

ZAID ALJUBOURI

Wylie, TX ***** ****.******@*****.*** +1-469-***-****

Professional Summary

Experienced Warehouse Associate with expertise in inventory management, RMA processing, and shipment operations. Skilled in managing small teams, maintaining inventory accuracy, and handling shipping, receiving, and sales. Proficient Field Technician with hands-on experience in surveillance system installation, maintenance, and troubleshooting. Adept in quality control, testing, and using warehouse management systems and powered industrial trucks. Committed to efficiency, safety, and exceeding expectations.

Skills

Inventory Management and RMA Processing

Shipping and Receiving Operations

Warehouse Team Leadership and Coordination

Customer Sales and Support

Surveillance Systems Installation and Maintenance

Technical Troubleshooting and Problem-Solving

Warehouse Management System (WMS) Proficiency

Safe Work Practices

Work Experience

Warehouse Associate

ZA Auto Parts - Dallas, TX 2024 – Current

Manage inventory operations, including receiving, shipping, and processing RMAs (Return Merchandise Authorizations).

Analyze returned items to determine causes of failure, document findings, and report issues to suppliers or manufacturers.

Conduct basic to moderate repairs, testing, and troubleshooting on returned parts to assess usability or eligibility for warranty claims.

Coordinate with vendors and manufacturers to resolve RMA discrepancies and ensure timely replacements or credits.

Accurately document RMA processes, including testing results, return reasons, and resolutions, in warehouse management systems.

Perform inventory counts to ensure stock accuracy, track returned items, and maintain updated records of usable and defective parts.

Handle customer inquiries regarding returns and provide clear communication on replacement or refund processes.

Maintain organized and clean warehouse spaces while adhering to safety protocols and proper handling of returned materials.

Field Technician – Surveillance Systems

BearCom - Garland, TX 2021 – 2023

Installed and configured surveillance systems, including cameras, monitoring devices, network cabling, and supporting hardware.

Conducted quality assurance (QA) and quality control (QC) tests on installed systems to verify functionality, reliability, and adherence to specifications.

Read and interpreted blueprints, wiring diagrams, and technical schematics to ensure accurate system setup and installation.

Performed diagnostic testing on electronic components and hardware to identify malfunctions and implement timely repairs or replacements.

Calibrated and configured devices for optimal performance, ensuring compliance with manufacturer standards.

Conducted regular maintenance, including firmware updates and preventive inspections, to maintain system reliability.

Documented service activities, including test results, installation notes, and repair logs, for accurate record-keeping and reporting.

Collaborated with clients to customize surveillance systems based on specific security requirements and operational needs.

Trained customers on system functionality, troubleshooting basics, and routine maintenance practices.

Ensured all work complied with safety protocols and industry standards.

Shift Team Lead – Warehouse Operations

Avigilon Motorola Solutions - Richardson, TX 2015 to 2021

Managed a team of warehouse associates to complete work orders on schedule as requested by upper management.

Oversaw daily warehouse operations, ensuring accurate order processing and timely shipments.

Directed loading and unloading of shipments, inspecting products for damages and discrepancies.

Conducted regular inventory counts, reconciliations, and stock consolidations to maintain accurate records.

Organized and packaged customer orders efficiently, selecting appropriate box sizes and ensuring secure shipment.

Maintained a clean and organized work environment, adhering to safety protocols and standards.

Warehouse Associate

SMS InfoComm Corporation - Grapevine, TX 2013 to 2015

Handled inbound and outbound shipments, inspecting and counting inventory against purchase orders.

Transported products from staging areas to appropriate storage or home locations.

Performed replenishments, consolidated stock locations, and ensured product availability.

Assisted in inventory checks and resolved discrepancies in stock levels.

Supported warehouse management system (WMS) data entry and record-keeping.

Assistant Store Manager (ASM)

RadioShack - Plano, TX 2013 to 2013

Managed daily operations, including inventory, customer service, and staff supervision.

Ensured optimal stock levels by coordinating with suppliers and monitoring inventory.

Education

B.Sc.in Computer Science BCE University – Baghdad 2001 - 2005

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