Part-Time Guest Services

Abdihakim Ali

Cambridge, MA *****

857-***-**** **************@*****.***

Summary

With over 8 years of experiences at Extended Stay Hotel,

excelling in guest services, ensuring a seamless

experience by adeptly handling luggage and enhancing

hotel security. Proactive engagement with guest

contributing to actionable, driving improvements. Skilled in

communication and maintaining high cleanliness

standards.

Skills

«Helpful with accommodating guest luggage

«Excellent communication skills

«Experienced in hotel amenities

- Ensuring reservations

- Excellent customer services

Professional Experience

Bellman (Part-Time) May 2024 — Present

Extended Stay Hotel

- Escort guests to assigned rooms and Transportes

luggage.

- Engage guests in conversation about their dey at the

hotel, gather feed back for management to review and

potential future improvements.

- Uphold security procedures before releasing stored

luggage.

- Maintain hotel cleanliness standards.

Education

Omar Samatar High School

Samali

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