Customer Service Cashier

Heaven Burkhalter

Melbourne, FL ***** • 321-***-**** • ******.*********@******.*** • WWW: Bold Profile Professional Summary

Energetic and reliable with positive attitude, ready to contribute to fast-paced environment. Understands importance of teamwork and safety, possessing strong organizational and time-management skills. Committed to achieving high productivity and customer satisfaction. Skills

• Quick learner • Strong work ethic

• Collaboration • Task prioritization

• Attention to detail

Work History

Seasonal Worker, 11/2024 to 01/2025

Target – Melbourne, FL

Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.

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Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.

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Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.

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Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

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Carside Specialist, 07/2024 to 09/2024

Carrabbas – Palm Bay, FL

Continuously improved performance through ongoing training sessions, workshops, and self-directed learning initiatives related to the industry standards and best practices.

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Increased repeat business by building rapport with customers through attentive and personalized service.

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Contributed to a positive workplace culture by maintaining a professional and supportive demeanor with colleagues, fostering teamwork and collaboration.

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• Maximized customer convenience by offering curbside pickup options for online orders. Customer Service Cashier, 05/2024 to 07/2024

Del Taco – Melbourne, FL

• Processed customer orders and accurately handled payment transactions. Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

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• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors. Customer Service Cashier, 12/2023 to 03/2024

Little Ceasers – Melbourne, FL

• Maintained a clean and organized workspace, promoting a welcoming environment for customers. Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

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• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Processed customer orders and accurately handled payment transactions. Sterile Processing Technician, 07/2022 to 10/2023

Holmes Regional Medical Center – Melbourne, FL

• Wrapped trays, instrument packs, and sets.

Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.

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Supported surgical teams effectively by preparing instrument trays according to procedure requirements.

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Reduced risk of infections by maintaining a clean and sterile environment within the processing area.

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Education

High School Diploma: 05/2022

Heritage High School - Palm Bay, FL

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