Customer Service Special Events
Resume:
Rachel Elaine January
**************@*****.***
OBJECTIVE
Well rounded, experienced professional, committed to utilizing my background in all areas of the hospitality and customer service industry. Seeking a position for growth, with a collaborative management team, that provides an opportunity to expand my skills in the hospitality and service industry.
EXPERIENCE
Ambrosia Catering; Lubbock, Texas — 2004-2007 Position: Special Events Management; Duties and responsibilities included planning, coordinating, and executing special events to the exact preferences and expectation of the clients.
Buffalo Wild Wings; Seaside, California — 2021-2023
Duties and responsibilities included serving guests, while providing excellent customer service.
London Bridge Pub; Monterey, California — 2011-2013
Duties and responsibilities included serving guests, while providing excellent customer service.
Texas Land and Cattle Steakhouse; Houston, Austin, Lubbock, Texas — 2001-2003
Duties included servicing guests with emphasis on Wine, Wine Service, Wine Pairings, assisting in selections to complement their meal.
Las Alamedas Restaurant; Houston, Texas — 1997-2005
Duties included event planning, hostess, reservation management, scheduling, assisting the manager with many aspects of running the business.
EDUCATION
Texas Tech University Rawls College of Business - IMBA 2007
Texas Tech University Rawls College of Business - BA International Business 2005
AWARDS AND CERTIFICATIONS
Chancellors Academic Scholarship, Texas Tech University
Certified with ServeSafe, responsible for alcohol service certification
Chair of Mayfair Project for Monterey Bay Charter School
SKILLS
Strong work ethic, Excellent Customer Service Skills, Responsible Food and Alcohol Service Experience, Multiple Point of Sale Systems, Attention to Detail, Addressing the Guest’s needs Before they have to express their needs, 20+ Years experience in the fine dining and service industry.
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