General Manager Senior Advisor

MARC JULIEN KAMBATOUKO MENDY

Patte d’Oie, Dakar, Sénégal

️ ***************@*******.*** +221-**-***-**-** PROFESSIONAL SUMMARY

Experienced Transport Dispatcher with a strong background in fleet operations, logistics coordination, and driver management. Skilled in optimizing transport schedules, monitoring freight movements, and ensuring timely deliveries. Proven ability to handle high-pressure environments, adapt to changing demands, and maintain operational efficiency. WORK EXPERIENCE

Dakar Dem Dikk – Public Transport Company

Operations Advisor to the General Director (2022 – Present)

Supervised and coordinated a fleet of urban buses, ensuring optimal scheduling and driver allocation.

Monitored vehicle movements using GPS tracking and dispatch software.

Collaborated with terminal staff to minimize delays and improve operational efficiency.

Analyzed transport data to enhance route planning and fleet utilization.

Managed driver communications and resolved on-road challenges to ensure smooth operations.

Dakar Dem Dikk – Public Transport Company

Senior Dispatcher & Logistics Coordinator (2018 – 2022)

Assigned and optimized routes for over 100 drivers, ensuring timely departures and arrivals.

Coordinated with maintenance teams to minimize vehicle downtime and address mechanical issues.

Implemented real-time tracking and reporting systems to improve dispatch accuracy.

Maintained compliance with transport regulations and safety standards.

Provided customer service by addressing inquiries and resolving service disruptions. KEY SKILLS

Transport Dispatch & Fleet Coordination

Route Optimization & Scheduling

Driver Supervision & Communication

Freight Management & Load Planning

Problem-Solving & Decision-Making

GPS Tracking & Dispatch Software (AS400, etc.)

Strong Multitasking & Organizational Abilities

EDUCATION

Master’s Degree

University of Dakar, Senegal (2016 – 2018)

Bachelor’s Degree in Business Administration

University of Dakar, Senegal (2015 – 2016)

LANGUAGES

French: Native

English: Professional Proficiency

ADDITIONAL INFORMATION

Available for relocation to Canada

Open to working evening and weekend shifts

Strong understanding of North American transport regulations

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