Customer Service Inventory Control

Sarajit Mandal

Sirajdikhan,Munshiganj,Dhaka,Bangladesh

+880**********

***************@*****.***

SUMMARY

"Dedicated and hardworking shopkeeper with experience in managing a studio and library shop. Skilled in customer service, inventory management, and sales operations. Passionate about creating a welcoming environment for customers and ensuring smooth daily business operations. Strong organizational skills with an eye for detail and a commitment to excellent service."

Soft Skills

● Hard working ● Teamwork & Leadership ● Customer Service & Communication

Skills

● Shop Management: Inventory control, product display, and customer service.

● Financial Handling: Cash transactions, record-keeping, and sales tracking.

● Customer Service: Assisting customers, resolving queries, and providing recommendations.

● Organizational Skills: Maintaining stock, arranging books, and keeping the shop well-ordered.

● Basic Computer Skills: Using spreadsheets, digital payments, and managing online orders.

Work Experience

Shopkeeper Studio & Library Shop

Sirajdikhan, Munshiganj,dhaka,Bangladesh

2017 - start

2025 - Present

● Manage day-to-day shop operations, ensuring smooth workflow.

● Maintain inventory, order new stock, and manage suppliers.

● Assist customers with book recommendations and studio-related materials.

● Handle cash transactions and maintain sales records.

● Create a welcoming environment for readers and artists. EDUCATION

Bachelor of Business Studies(B.B.S)

● University : National University

● Subject : Accounting

● Result : CGPA-2.64 out of 4

● Year : 2018-2021

Higher Secondary Certificate (HSC)

● Institute : Dohar-Nawabgonj College

● Group : Business Studies

● Result/GPA : GPA-3.71 out of 5

Secondary School Certificate (SSC)

● Institute : Kharshur High School

● Group : Business Studies

● Result/GPA : GPA-3.85 out of 5

Personal Information

● Name : Sarajit Mandal

● Father Name: BrajaBashi Mandal

● Mother Name: Karuna Mandal

● Date of birth : 19 Sep, 1998

● Passport no : A17595486

● Nid no : 957-***-****

● Religion : Hindu

● Blood group : +o

LANGUAGE

● Bangla (Native) English (Fluent)

Hobbies and Interests

● Chess Enjoy solving various types of puzzles

I hereby assure you that all the information supplied in this curriculum vitae is true, and if any inconsistency is found then you have the right to reject it.

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